Summary
Overview
Work History
Education
Skills
Timeline
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Amani McRae

Pensacola

Summary

Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.

Overview

6
6
years of professional experience

Work History

Coordinator / Senior Certification Specialist / VA Work Study Site Supervisor

Pensacola State College – Veteran and Military Family Service Center
05.2025 - Current
  • Office/Program Coordinator
  • Oversaw daily operations, calendars, supply inventory, and front-line support.
  • Scheduled outreach events and workshops for veteran students.
  • Improved service delivery by collaborating with departments.
  • Tracked service usage for data-driven enhancements.
  • Senior Certification Specialist
  • Served as primary certifying official for VA education benefits.
  • Managed certifications through Enrollment Manager; ensured VA compliance.
  • Guided students through benefit eligibility and application.
  • Audited records and reconciled discrepancies; developed staff training materials.
  • VA Work Study Site Supervisor
  • Supervised a team of 5+ work-study students; delegated tasks and ensured FERPA compliance.
  • Managed student schedules and tracked timecards for VA reporting.
  • Acted as liaison between student workers and department leadership.

Veterans Services/Financial Aid Specialist

Pensacola State College
12.2022 - 05.2025
  • School Certification Specialist
  • Certified enrollments for over 1,099 students in Fall 2024 semester.
  • Maintained VA compliance; coordinated with academic and financial aid offices.
  • Provided personalized VA benefits guidance and trained staff/students on VA policies.
  • Represented the college at veteran-related conferences and public events.
  • Managed work-study students and tracked departmental expenses.

VA Peer Advisor (Work Study)

Pensacola State College
08.2021 - 12.2022
  • Advised veterans and dependents on educational benefits and program options.
  • Educated students on CH. 30, CH. 33, CH. 31, and CH. 35 benefits.
  • Maintained compliance documentation and updated Enrollment manager records.
  • Audited student files for VA compliance and accuracy.

Customer Service / Sales Associate

Belk
08.2019 - 03.2020
  • Delivered inclusive customer service using American Sign Language.
  • Trained new associates and maintained visual merchandising standards.

Education

Bachelor of Applied Science (BAS) - Organizational Business Administration

Pensacola State College
Pensacola, FL
12.2024

Skills

  • Customer Service & Client Relations
  • Leadership & Team Management
  • Communication & Public Speaking
  • Budget Management & Financial Reporting
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Workday Proficiency
  • Veterans Affairs Benefits & Enrollment Assistance
  • Problem Solving & Critical Thinking

Timeline

Coordinator / Senior Certification Specialist / VA Work Study Site Supervisor

Pensacola State College – Veteran and Military Family Service Center
05.2025 - Current

Veterans Services/Financial Aid Specialist

Pensacola State College
12.2022 - 05.2025

VA Peer Advisor (Work Study)

Pensacola State College
08.2021 - 12.2022

Customer Service / Sales Associate

Belk
08.2019 - 03.2020

Bachelor of Applied Science (BAS) - Organizational Business Administration

Pensacola State College

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Amani McRae