Amani Thompson
Morton,PA
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Language
Work History
Medical Assistant
Chester Community Hospital
Chester, PA
04.2015 - 03.2018
- Greeted roughly 20 patients daily, prepared them for exams, and recorded vital signs.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained clean exam room and medical equipment.
Life Skills Associate
Elwyn
Media, PA
03.2018 - 02.2020
- Supported individuals based on their type of need as described in the Individual Support Plan..
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each individual.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for individuals.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for individuals.
- Prepared for, and promptly responded to, emergency situations to ensure the safety and security of the individuals supported at all times.
Student Loan Forgiveness Specialist
Lien Enforcement Inc.
03.2021 - Current
- Initiate outbound calls and/or receive inbound calls with the purpose of resolving delinquent/defaulted student loan debt.
- Explain the terms of the loan when necessary for understanding of interest rates/accrual, fees, and federal default.
- Negotiate payment in full, settlement or payment arrangements on defaulted student loan accounts resorting to skip tracing when necessary.
- Maintain relationships with clients that have entered into a voluntary repayment plan, or a consolidation program, so that they are making enough time and consistent payments in support of completing the program initiated.
Education
Bachelor of Science - RN
Delaware County Community College
Media, PA 05.2001 -
Bachelor of Science -
Morgan State University
Baltimore, MD 05.2001 -
High School Diploma -
Springfield High School
Springfield, PA 05.2001 -
Skills
Outstanding record of performance, reliability, confidentiality and ethical standardsProficient in computer skills, including typing, Microsoft word, Powerpoint and OutlookStrong communication, interpersonal and listening skillsExcellent dispute resolution skills
Patient Care
First Aid and Safety
Prenatal Care
Certification
Certified Traditional Doula, [Black & Indigenous Birthworkers of Delaware] - [2021]
Timeline
Certified Traditional Doula, [Black & Indigenous Birthworkers of Delaware] - [2021]
10-2021
Student Loan Forgiveness Specialist
Lien Enforcement Inc.
03.2021 - Current
Life Skills Associate
Elwyn
03.2018 - 02.2020
Medical Assistant
Chester Community Hospital
04.2015 - 03.2018
Bachelor of Science - RN
Delaware County Community College
05.2001 -
Bachelor of Science -
Morgan State University
05.2001 -
High School Diploma -
Springfield High School
05.2001 -