Amantha Palmer
Houston,TX
Summary
Dynamic and detail-oriented professional with extensive experience in cleaning and childcare, including a role at Little Christian Learning Center. Proven ability to enhance customer satisfaction through exceptional service and eco-friendly practices. Skilled in multitasking and maintaining high cleanliness standards, consistently receiving positive feedback for attention to detail and strong communication skills.
Overview
5
5
years of professional experience
Work History
House Cleaner
Self Employed Services
Houston Tx
03.2021 - Current
- Developed customized cleaning plans based on client preferences and property requirements.
- Utilized eco-friendly cleaning products to enhance indoor air quality and safety.
- Implemented efficient time management techniques to optimize service delivery.
- Trained new hires on best practices for residential cleaning and customer interaction.
- Enhanced customer satisfaction through consistent communication and responsiveness to feedback.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
Daycare Teacher
Little Christian Learning Center
Crosby, TX
04.2025 - 05.2026
- Developed age-appropriate lesson plans to enhance cognitive and social skills.
- Fostered a nurturing environment promoting emotional growth and positive behavior.
- Implemented daily activities encouraging creativity and physical development.
- Monitored student progress, adapting teaching strategies to meet individual needs.
- Collaborated with staff to create a safe, inclusive atmosphere for all children.
- Organized parent-teacher meetings to discuss child development and address concerns.
- Trained new staff on classroom procedures and effective teaching techniques.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
In-Home Nanny
Nanny Services
15931 Hidden Manor Dr
02.2023 - 03.2026
- Provided attentive care and supervision for children in home environment.
- Developed engaging educational activities tailored to children's developmental stages.
- Fostered a safe and nurturing environment to promote emotional well-being.
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
Education
Billing And Coding - Billing And Coding
DeVry University
Illinois City, ILHigh School Diploma -
Crosby High School
Crosby, TX05.2023
Skills
Understanding
Dependable
Fast paced
Multitasking and organization
Cleaning and organizing
Detail-oriented
Basic maintenance
Safety protocols
Product knowledge
Interior and exterior cleaning
Physically strong
Restocking supplies
Dusting techniques
Odor control
Eco-friendly practices
Childcare assistance
Pet mess cleanup
Clutter removal
Window washing
Window cleaning
Payment collection
Quality assurance
Floor cleaning
Kitchen cleaning
Bathroom sanitation
Housekeeping
Customer service
Communication skills
Additional Information
I do have a child of my own as well as a drivers license and Id if needed and my availability is alawyas most likely open so just give a call or text regarding anything thank you!
Timeline
Daycare Teacher
Little Christian Learning Center
04.2025 - 05.2026
In-Home Nanny
Nanny Services
02.2023 - 03.2026
House Cleaner
Self Employed Services
03.2021 - Current
Billing And Coding - Billing And Coding
DeVry University
High School Diploma -
Crosby High School