Amar Contreras
Raleigh,NC
Summary
Bar, Bistro, and Maintenance Manager with 7+ years in customer service. Expertise in team leadership, sales growth, event coordination, and maintenance. CPO certified and bilingual (English/Spanish), focused on customer satisfaction and exceeding revenue goals.
Overview
5
5
years of professional experience
Work History
Bar Manager and Maintenance Supervisor
Par 5 Resort
03.2022 - 12.2024
- Managed operations for 1–7 bars, including staffing, inventory, and profitability, while actively bartending during staff shortages.
- Designed seasonal drink specials and inventory-based promotions, increasing sales and reducing product waste.
- Scheduled and supervised a team of cooks, servers, and bartenders, handling all hiring, training, and performance management.
- Organized and executed 20+ events annually, including weddings, proms, and golf outings, ensuring seamless operations and bar setups.
- Fully managed the maintenance department, performing light repairs, coordinating services, and maintaining compliance.
- Oversaw pool and whirlpool maintenance as a Certified Pool Operator (CPO), ensuring safety and regulatory compliance.
- Bilingual (English/Spanish): Translated policies and communications for Spanish-speaking staff to foster inclusivity.
Sales Floor Manager
Romantic Depot
02.2020 - 03.2022
- Demonstrated ability to motivate teams and foster friendly competition, resulting in increased sales by 150%.
- Established strong customer relationships by providing exceptional service and addressing concerns promptly.
- Partnered with operations team to achieve company revenue and profit goals.
- Taught salespeople to close deals and improve sales performance to increase revenue for company.
Education
High School Diploma -
Grover Cleveland High School
Ridgewood, NYSkills
- Team Leadership
- Event Coordination
- Bartending & Customer Service
- Maintenance & Repairs
- Inventory Management
- Bilingual (English/Spanish)
- Problem Solving
- Cost Control
- Health & Safety Compliance
- Staff Training & Development
- Scheduling & Staff Management
- Pool Maintenance (CPO Certified)
Timeline
Bar Manager and Maintenance Supervisor
Par 5 Resort
03.2022 - 12.2024
Sales Floor Manager
Romantic Depot
02.2020 - 03.2022
High School Diploma -
Grover Cleveland High School
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