Summary
Overview
Work History
Education
Skills
References
Timeline
43
Amara Bullock

Amara Bullock

Columbus,OH

Summary

Solution-oriented and highly adaptable security and operations professional with over 5 years of experience in both security and hospitality sectors. Ability to work independently, manage complex caseloads, lead diverse teams, and enhance operational performance. Highly experienced in customer service and policy implementation.

My professional experiences have reinforced my interest in building a long-term career with Securitas, where I can continue growing within a company whose mission and core values of integrity, vigilance, and helpfulness align with my own.

Overview

5
5
years of professional experience

Work History

Manager

Pins Mechanical
11.2021 - Current
  • Led floor operations to deliver seamless guest experiences and support team performance.
  • Skilled at balancing shifting priorities across store operations, overlapping projects, and sales objectives, while maintaining strong performance under pressure and meeting deadlines.
  • Implemented creative initiatives that increased team productivity and drove revenue growth.
  • Fostered a collaborative team environment by encouraging open communication and shared goals.
  • Audited maintenance and safety protocols, enforcing quality control across all areas of the venue.
  • Promoted company initiatives and marketing strategies through trend-driven in-store sales techniques and social media content creation.
  • Supported the launched of new entertainment offerings and software to enhance the guest experience and team member efficiency.
  • Trained team members on store systems and protocols while identifying opportunities to streamline operations.

Flex Officer

Securitas Security Services
01.2022 - 12.2022
  • Provided flexible coverage across diverse client sites, adapting quickly to new environments and expectations.
  • Gained broad operational exposure while working at multiple types of FedEx facilities, including Rickenbacker Int. Airport, and other warehouse facilities.
  • Ensured site safety, completed incident reports, and supported client satisfaction by clarifying expectations and building relationships with client staff.

Loss Prevention Detective

Marmaxx
10.2020 - 07.2021
  • Reduced company theft by implementing effective loss prevention strategies and conducting thorough internal and external theft investigations.
  • Monitored surveillance cameras and alarm systems and performed security walks around the store to monitor employee and customer activities.
  • Developed a culture of accountability among employees by consistently enforcing established standards for conduct and behavior.
  • Improved employee awareness of loss prevention techniques by building personal relationships with store associates and spreading education on best practices.
  • Ensured that I was a welcoming point of contact for staff members with concerns related to theft or security issues, always providing guidance and support.
  • Strengthened internal controls by auditing cash handling and analyzing POS data, thus reducing opportunities for employee theft.
  • Independently managed case investigations, surveillance, and store audits across multiple store locations and brands.
  • Coordinated with LP team members, store management and law enforcement in order to maintain detailed case records.
  • Balanced independent scheduling, weekly team meetings, and other reporting requirements.
  • Assisted in maintenance and installation of CCTV cameras in order to ensure optimal placement and effectiveness.

Education

Bachelor Of Arts And Sciences - Criminology

The Ohio State University
Columbus, OH
05.2021

Skills

  • Customer Engagement & Retention
  • Conflict Resolution
  • Quality Control & Operational Strategy
  • Onboarding, Training & Development
  • Team Leadership & Collaboration
  • Event Planning & Management
  • Maintenance & Inventory Management
  • Google Workspace and Microsoft 365
  • Teams, Zoom, Slack, and other scheduling/communication apps
  • XStore, AIIM, APIS, Security Desk, mult Onboarding/HR Applications, mult POS Systems & mult CCTV Systems

References

Todd Cumbow

Lindey’s Restaurant and Bar

gm@lindeys.com

614.228.4343


Anthony Cardarelli

Securitas Security Services

anthony.cardarelli@securitasinc.com

614.871.6051


Harley Hill

Pins Mechanical Co.

harley.hill@pinsbar.com

614.623.4478

Timeline

Flex Officer

Securitas Security Services
01.2022 - 12.2022

Manager

Pins Mechanical
11.2021 - Current

Loss Prevention Detective

Marmaxx
10.2020 - 07.2021

Bachelor Of Arts And Sciences - Criminology

The Ohio State University

Similar Profiles

CREATE PROFILE