Summary
Overview
Work History
Education
Skills
Timeline
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Raven Osborne

Tipp City

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Bartender/Server

Pins Mechanical
06.2025 - Current
  • 25-30hr/wk
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Recreation Aid and Assistant, NF-02

Air Force Kittyhawk Lanes, Force Support Squadron (FSS)
07.2022 - Current
  • 15hr/wk
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Greeted customers entering store and responded promptly to customer needs.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Built relationships with customers to encourage repeat business.
  • Experience with POS systems and counting money.
  • Can quickly and efficiently perform opening and closing duties.

Shift Leader and Bartender

Old Scratch Pizza
04.2024 - 06.2025
  • 25-30hr/wk
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Recreation Aid and Assistant, NF-02

Air Force Prairie Trace Golf Course, Force Support Squadron (FSS)
07.2024 - 09.2024
  • 14hr/wk
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Research Assistant

University of Dayton Neuroscience Research Lab
10.2022 - 08.2024
  • 10hr/wk
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.

Recreation Aid and Assistant, NF-01

Air Force Outdoor Recreation, Force Support Squadron (FSS)
11.2023 - 07.2024
  • 20hr/wk
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Master of Science - Biology And Psychology

University of Dayton
Dayton, OH
05-2025

Skills

  • Strong multitasker
  • Cash register operation
  • Professional appearance
  • Food service
  • Staff management
  • Highly reliable
  • Team player attitude
  • Outgoing and engaging personality
  • Customer service expertise
  • Cash handling
  • Team leadership
  • Flexible schedule

Timeline

Bartender/Server

Pins Mechanical
06.2025 - Current

Recreation Aid and Assistant, NF-02

Air Force Prairie Trace Golf Course, Force Support Squadron (FSS)
07.2024 - 09.2024

Shift Leader and Bartender

Old Scratch Pizza
04.2024 - 06.2025

Recreation Aid and Assistant, NF-01

Air Force Outdoor Recreation, Force Support Squadron (FSS)
11.2023 - 07.2024

Research Assistant

University of Dayton Neuroscience Research Lab
10.2022 - 08.2024

Recreation Aid and Assistant, NF-02

Air Force Kittyhawk Lanes, Force Support Squadron (FSS)
07.2022 - Current

Master of Science - Biology And Psychology

University of Dayton

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