Kelsey Schmitt

At Mavericks Steak House, the role of Bartender/Server encompasses providing top-notch service while expertly crafting drinks and ensuring customer satisfaction. Engaging with patrons and taking their orders with a focus on creating a memorable dining experience is paramount. The position requires effective communication, multitasking, and a keen attention to detail to maintain smooth operations, especially during busy shifts.

• Consistently delivered exceptional service, enhancing guest experience and satisfaction.
• Demonstrated adaptability by managing multiple tables and orders simultaneously.
• Developed a rapport with repeat customers, encouraging loyalty and return visits.

In the Sales & Service role at Minnesota School of Diving, responsibilities include engaging with customers to provide information about diving courses and services. This position requires a strong emphasis on customer service, ensuring that all inquiries are addressed promptly and efficiently. Building relationships with potential clients is essential for promoting courses and enhancing overall customer satisfaction.

• Successfully increased course enrollment through effective communication and relationship-building.
• Provided excellent customer support, resulting in positive feedback from clients.

• -Led daily operations to ensure outstanding customer service and satisfaction.
• -Visualized merchandising daily.
• -Trained and mentored new staff, fostering a collaborative team environment.
• -Analyzed sales data to identify trends and drive revenue growth.
• -Developed strong customer relationships to enhance loyalty and repeat business.
• -Implemented effective inventory management strategies, optimizing stock levels.