Kimberly Hall
Gulf Shores,AL
Summary
Hospitality professional prepared for this role with over 20 years of comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized work area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
14
14
years of professional experience
Work History
Bartender/Server
Charlotte Street Pub & Grill
05.2017 - Current
- Delivered exceptional customer service to elevate guest satisfaction.
- Executed inventory management and restocked supplies consistently.
- Processed cash and payments accurately during shifts.
- Prepared and served diverse cocktails and beverages efficiently.
- Trained new staff on bartending techniques and effective customer interaction.
- Performed opening and closing duties, including restocking supplies.
- Greeted customers, ensuring high-quality service at all times.
- Maintained accurate inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of menu items and specials, enhancing guest experience through informed recommendations.
Administrative Coordinator
Asheville Oil Company
04.2012 - 10.2017
- Managed logistics and scheduling for product deliveries to commercial and home clients, optimizing efficiency and customer satisfaction.
- Created organized filing systems to improve the speed and accuracy of document retrieval.
- Collaborated across departments to support projects and improve communication.
- Facilitated administrative support across multiple organizational departments.
- Managed professional communication with customers via phone and email to enhance satisfaction.
- Welcomed visitors with professionalism, directing them to appropriate personnel.
- Oversaw distribution of incoming mail and coordination of outgoing courier services.
- Facilitated prompt processing of vendor invoices to ensure compliance with established company procedures.
Education
High School Diploma -
Three Angels School
Wichita, KS05-1999
Skills
- Exceptional customer service
- Highly reliable
- Strong multitasker
- Cocktail mixing
- Transaction processing
- Proficient in conflict resolution
- Food safety procedures
- Inventory management
Timeline
Bartender/Server
Charlotte Street Pub & Grill
05.2017 - Current
Administrative Coordinator
Asheville Oil Company
04.2012 - 10.2017
High School Diploma -
Three Angels School