Amara Elliott
Shelbyville,IN
Summary
Reliable [Kona Ice] providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers.
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Kona Ice
Dave Stabler
05.2023 - 08.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Hostess
Bob Evans Restaurant
10.2021 - 02.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Shelbyville Sr High School
Shelbyville, IN06.2023
Skills
- Order Processing
- POS System Transactions
- Cash Handling Accuracy
- Customer Needs Assessments
- Customer Transactions
- Stocking and Organizing
Timeline
Kona Ice
Dave Stabler
05.2023 - 08.2023
Hostess
Bob Evans Restaurant
10.2021 - 02.2022
High School Diploma -
Shelbyville Sr High School
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