Amara Forthenberry
Summary
Determined banking professional eager to apply financial knowledge and sales negotiation skills. A collaborative individual who communicates with integrity to internal and external customers. Ready to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Relationship Banker
Old National Bank
02.2023 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Inbound Operator
AutoZone Distribution Center
10.2020 - 01.2023
- Pick products from the reservoir to replenish slots, which resulted in outbound order selectors being able to gather the right products for each store
- Kept a precise count of products coming in and out of the reservoir, which resulted in an accurate inventory check.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Cashier
Khol’s Department Store
10.2019 - 01.2021
- Engaged customers with friendly conversation, which resulted in positive shopping experience and repeat business.
- Explained new deals and promotions to customers, which resulted in customers saving time during checkout.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Camp Adviser
Camp Invention
07.2017 - 07.2018
- Counseled students enrolled in Camp Invention, which resulted in students feeling more confident in their inventions
- Supervised the sign-in and sign-out area for the students at Camp Invention, which resulted in a smooth transition between parents and camp advisers.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Helped students develop organizational, time management and social skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Education
Business
Danville Area Community College
Danville High School
06.2019
Skills
- Communications
- Problem solving
- Fast paced work environments
- Coordinating
- Time management
- Customer service
- Microsoft Word
- Spreadsheet
Skills
- Sales expertise
- Cash Handling
- Banking
- File Maintenance
- Documentation
References
Oj Harrison
Banking Center Manager, Old National Bank
2 W Main St Danville, Il 61832
(217)-477-5300
Oj.Harrison@oldnationl.com
Ron Rowlett
Supervisor, Autozone Distribution Center
Lynch Rd, Danville, Illinois, 61834
(217)-655-7628
ronrwlettdc@autozone.com
Timeline
Relationship Banker
Old National Bank
02.2023 - Current
Inbound Operator
AutoZone Distribution Center
10.2020 - 01.2023
Cashier
Khol’s Department Store
10.2019 - 01.2021
Camp Adviser
Camp Invention
07.2017 - 07.2018
Danville High School
Business
Danville Area Community College
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