Amara Landicho
Bay Minette,AL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Ross Dress for Less
Bay Minette, AL
06.2023 - 11.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Cashier
Party City
Bay Minette, AL
05.2022 - 04.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Baldwin County High School
Bay Minette, AL05-2024
Skills
- Customer Complaint Resolution
- Customer Service
- Payment Collection
- Merchandise Restocking
- Cash Handling
- Customer Satisfaction
- Customer Inquiries
- Upselling
- Customer Engagement
- Store Maintenance
- Returns and Exchanges
References
References available upon request.
Timeline
Sales Associate
Ross Dress for Less
06.2023 - 11.2023
Cashier
Party City
05.2022 - 04.2023
High School Diploma -
Baldwin County High School