Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parastoo Khosravi

Livermore,CA

Summary

Highly experienced in customer service and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

12
12
years of professional experience

Work History

Sales Associate

Walmart
09.2014 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.

Sales Representative

Macy's
10.2017 - 02.2018
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Child Caretaker

Family Hired
04.2011 - 07.2014
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Assisted children with homework assignments and special projects across different subjects.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.

Education

Bachelor of Arts - General Psychology

The Islamic Azad University
Naeein, Iran
09.1999

High School Diploma -

Honarestan Khadamat High School
Kermanshah, Iran
06.1995

Skills

  • Adapt to Diverse Groups
  • Planogram Creation
  • Dispute Mediation
  • Sales Training
  • Visual Merchandising
  • Sales Expertise
  • Shipment Processing
  • Product and Service Sales
  • Marketing and Advertising
  • Customer Service
  • Retail Store Operations
  • Documentation and Recordkeeping
  • Money Handling
  • Maintain Records
  • Stockroom Upkeep
  • Customer Complaint Resolution
  • Collaborative Environments
  • Complaint Escalation
  • Safe Work Practices

Timeline

Sales Representative

Macy's
10.2017 - 02.2018

Sales Associate

Walmart
09.2014 - Current

Child Caretaker

Family Hired
04.2011 - 07.2014

Bachelor of Arts - General Psychology

The Islamic Azad University

High School Diploma -

Honarestan Khadamat High School

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Parastoo Khosravi