Lizbeth Flores Mesino
Cornelia
Summary
Detail-oriented Sales Associate with expertise in customer relationship management and time management. Trained new team members and improved store presentations to boost customer satisfaction and sales performance. Thrives in fast-paced environments while effectively multitasking and maintaining a clean workspace.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
Cornelia
10.2023 - Current
- Delivered exceptional customer service to create positive shopping experiences and foster customer loyalty.
- Greeted customers and provided exceptional customer service.
- Assisted customers in locating products and answering inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Addressed customer complaints professionally to resolve issues and maintain customer satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled returns and exchanges following company policies.
- Organized merchandise displays to improve visual appeal and drive customer engagement.
- Maintained cleanliness and organization of sales floor area.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves and ensured inventory was properly maintained.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
- Worked with fellow sales team members to achieve group targets.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adhered to company initiatives and achieved established goals.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
Habersham Central High School
Mt Airy05-2023
Skills
- Point-of-sale operation
- Cash handling
- Cash handling accuracy
- Customer relationship management
- Product knowledge
- Market awareness
- Meeting deadlines
- Time management
- Team collaboration
- Teamwork and collaboration
- Effective communication
- Written and oral communication skills
- Outgoing personality
- Professional demeanor
- Positive and professional
- Adapt to diverse groups
- Reliable and punctual
- Goal tracking
- Employee training
- Business development
- Strategic planning
- Policy and procedure adherence
- Feedback implementation
- Problem-solving
- Energetic self-starter
- Excellent people skills
- Relationship building
- Calm demeanor
- Reading comprehension skills
- Flexible schedule
- Adapt to diverse groups
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Walmart
10.2023 - Current
High School Diploma -
Habersham Central High School