Overview
Summary
Work History
Education
Skills
Timeline
Generic

Pam Smith

Spokane,WA

Overview

19
19
years of professional experience

Summary

Reliable sales associate with 10+ years of customer service experience, known for cash handling, product knowledge, and problem-solving. Builds positive shopping experiences while keeping operations organized and efficient.

Work History

Sales Associate

Lowe's
Spokane, WA
04.2024 - 04.2026
  • Processed sales transactions, returns, and exchanges accurately through point-of-sale systems
  • Recommended tools, materials, and home improvement solutions based on customer needs
  • Restocked merchandise, organized aisles, and maintained clean, shoppable department displays
  • Restocked merchandise, organized aisles, and maintained clean, shoppable department displays
  • Located inventory using handheld devices and coordinated product retrieval from backroom areas
  • Resolved customer concerns professionally while supporting positive in-store shopping experiences
  • Followed safety procedures and maintained organized work areas to support store operations
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Associate

Home Depot
Spokane, WA
03.2018 - 05.2024
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to complete freight handling and merchandising tasks efficiently
  • Restocked merchandise, organized aisles, and maintained clean, shoppable department displays
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Library Page

Spokane Public Library
Spokane, WA
04.2007 - 05.2017
  • Pulled requested items from holds and reserves, supporting timely patron access.
  • Sorted, routed, and staged books, media, and holds for efficient circulation workflows.
  • Reshelved materials using library classification systems to preserve shelf order and collection integrity.
  • Shelved returned materials accurately to maintain organized, accessible collections across library stacks.

Education

High School Diploma -

Pontiac Northen
Pontiac, MI
06-1984

Skills

  • Sales expertise
  • Cash register operation
  • Customer service excellence
  • Customer service
  • Interpersonal communication
  • Point-of-sale operation
  • Teamwork and collaboration
  • Customer relationship management
  • Point-of-sale systems
  • Product knowledge

Timeline

Sales Associate

Lowe's
04.2024 - 04.2026

Sales Associate

Home Depot
03.2018 - 05.2024

Library Page

Spokane Public Library
04.2007 - 05.2017

High School Diploma -

Pontiac Northen