Kimberly Nycz
Ocoee,United States
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
18
18
years of professional experience
1998
1998
years of post-secondary education
Work History
Sales Associate
Dollar Tree Stores
Ocoee, FL
09.2023 - Current
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor displays.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Responsible for unloading weekly deliveries, stocking merchandise, creating sales displays
- Participated in inventory counts and loss prevention measures.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Seasonal Housekeeping Professional
Seaside Realty
Kitty Hawk, North Carolina
05.2022 - 09.2023
- Maintained cleanliness of rental properties to ensure guest satisfaction.
- Organized cleaning supplies and equipment for efficient workflows.
- Collaborated with team members to follow property management schedules.
- Inspected rooms for damage and reported maintenance issues promptly.
- Assisted in preparing properties for guest arrivals and checkouts.
- Reported maintenance issues to supervisor immediately upon discovery.
- Sanitized bathroom fixtures including toilets, bathtubs, showers.
- Removed trash from wastebaskets in all areas of the hotel on a regular basis.
- Performed deep cleaning tasks as required by management.
- Cleaned windows, mirrors, walls and carpets using appropriate cleaning products.
- Swept and mopped floors in guest rooms and common areas daily.
Sales Associate
Dollar Tree Stores
Nags Head, North Carolina
11.2007 - 09.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Conducted inventories on a regular basis to track stock levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Manteo High School
Manteo, NCSkills
- Customer service
- Point-of-sale operation
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Cash handling
- Point of sale operation
- Positive and professional
- Verbal and written communication
- Guest relations
References
References available upon request.
Timeline
Sales Associate
Dollar Tree Stores
09.2023 - Current
Seasonal Housekeeping Professional
Seaside Realty
05.2022 - 09.2023
Sales Associate
Dollar Tree Stores
11.2007 - 09.2023
Manteo High School