Summary
Overview
Work History
Education
Skills
Outdoor enthusiast
Timeline
SalesAssociate

Jamison Coker

Colorado Springs,CO

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

REI Co-op
07.2022 - 11.2023
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high levels of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Sales Associate

REI Co-op
04.2022 - 06.2022
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Sales Assistant

Friendswood Hardware
01.2022 - 03.2022
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.

Education

High School Diploma -

Clear Lake High School
Houston, TX
08.2017 - 05.2021

Skills

Adapt to diverse groups

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Outdoor enthusiast

I love all things outdoor, and am very knowledgeable on many subjects from camping and action sports to gardening and stewardship

Timeline

Sales Associate

REI Co-op
07.2022 - 11.2023

Sales Associate

REI Co-op
04.2022 - 06.2022

Sales Assistant

Friendswood Hardware
01.2022 - 03.2022

High School Diploma -

Clear Lake High School
08.2017 - 05.2021
Jamison Coker