Amara Wilson
Summary
Dedicated and detail-oriented Registered Pharmacy Technician with over three years of experience in retail pharmacy. Proficient in accurately filling prescriptions, managing inventory, and providing customer service. Knowledgeable in insurance claims, Medicare and Medicaid billing, and handling insurance audits. Handled the yearly audits of controlled substances for three years in a row alongside the pharmacist. Adept at working collaboratively with pharmacists and other healthcare professionals to ensure optimal patient care. Strong knowledge of pharmaceutical terminology, drug interactions, and safety protocols. Committed to maintaining high standards of accuracy, efficiency, and confidentiality in all tasks.
Overview
4
4
years of professional experience
Work History
Generalist
Suzanne Cournan
2024.05 - 2024.07
- Kept work areas clean and neat to promote efficient operations.
- Organized and maintained supplies to support business operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Assisted in receiving, stocking and distribution of merchandise.
Pharmacy Technician
CVS Pharmacy
2020.10 - 2024.03
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Home Health Aide
Take Care Home Health
2020.02 - 2021.02
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Utilized universal precautions and infection control principles in all aspects of care.
- Administered medications in accordance with doctor's instructions.
Education
High School Diploma -
Sarasota High School
Sarasota, FL06.2017
Certified Nursing Assistant - Nursing Assistance
Suncoast Technical College
Sarasota, FL06.2016
Skills
- Insurance Billing
- Medicare and Medicaid process
- Drug Inventory Control and Management
- Supply Restocking
- Receiving incoming supplies
- Secure storage of medications
- Prescription Filling and Medication Dispensing
- Drug utilization review
- Record filing and keeping
Additional Information
Completed two day course for a Medical Technician employer sponsored training.
Timeline
Generalist
Suzanne Cournan
2024.05 - 2024.07
Pharmacy Technician
CVS Pharmacy
2020.10 - 2024.03
Home Health Aide
Take Care Home Health
2020.02 - 2021.02
High School Diploma -
Sarasota High School
Certified Nursing Assistant - Nursing Assistance
Suncoast Technical College
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