Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Spa Attendant
Arch Amenities
Manhattan, NY
02.2025 - Current
Assisted in scheduling spa treatments, optimizing service efficiency and enhancing guest experience.
Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
Ensured proper sanitation procedures were followed for all areas of the facility, reducing risk of contamination or illness.
Developed positive working relationships with team members through effective communication and collaboration strategies.
Lifeguard
Arch Amenities
Manhattan, NY
01.2025 - Current
Streamlined communication between staff during busy hours to optimize overall safety procedures.
Provided friendly customer service to guests and addressed concerns.
Prevented accidents through regular equipment inspections and maintenance.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Business Owner/Sales Manager
Next Level LLC
Bronx, NY
09.2019 - Current
Handled multiple positions at the same time, if I was not able to find something or someone to help me, I would figure out how to do it myself, allowing for the business to thrive with my understanding of various positions.
Made about $20,000 + overall which was a 400% growth within the span of about 17 months
Owner of an Art page which has brought massive attention, with my understanding of marketing and network built.
For our first event held 9/20/2024 we oversold our event, our event space could only hold 110 people max, we sold out within 6 days, with over 30% more people wanting to purchase tickets at door.
In the month of September alone we have grown over 42% and still going, over 29,166.7% engagement towards my page, and over 20,000 accounts reached, not even accounting the other pages attached to us and our content, bringing them over 400% engagement.
Lifeguard
LIV UNLTD
Brooklyn, NY
09.2023 - 09.2024
Enforced facility rules and regulations, maintaining a safe swimming environment for all.
Enhanced guest experience by providing clear information about pool activities and schedules.
Monitored pool area for safety, quickly responding to potential hazards or incidents.
Front Desk Concierge
LIV UNLTD LLC
Brooklyn, New York
09.2023 - 09.2024
Provided assistance with navigating local attractions and services, enhancing overall guest satisfaction.
Coordinated guest check-ins and check-outs, managing reservations through the property management system.
Conducted regular walkthrough of the lobby area to ensure cleanliness and organization standards.
Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
Lifeguard
URBN
Brooklyn, NY
09.2022 - 02.2023
Monitored guest activities to ensure compliance with safety protocols, fostering a secure environment.
Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
Education
Year Up - Computer Software And Media Applications
Year Up
New York, NY
09.2023
High School Diploma -
Arturo A. Schomburg Satellite Academy Bronx
Bronx, NY
10.2021
Skills
Software Development Experience
Sales and upselling
Guest engagement
Opening and closing procedures
Customer Service
Cleaning and sanitation
Lifeguard certification
CPR and AED certified
Pool maintenance
Guest relations
Effective planning
Certification
First Aid/CPR Certified
Artist
I am able to understand business, marketing, tech, and all such because to me its all art. To me the small things matter, wether its being applied to a code, to bringing peoples attention towards something and purchasing a product, on top of that it allows me to be in my most creative. Bringing problems to solutions is all apart of the process, I create art in both the literal manner, and within the work I do.
Timeline
Spa Attendant
Arch Amenities
02.2025 - Current
Lifeguard
Arch Amenities
01.2025 - Current
Lifeguard
LIV UNLTD
09.2023 - 09.2024
Front Desk Concierge
LIV UNLTD LLC
09.2023 - 09.2024
Lifeguard
URBN
09.2022 - 02.2023
Business Owner/Sales Manager
Next Level LLC
09.2019 - Current
Year Up - Computer Software And Media Applications