Amara Jayde Mesa
Hawaiian Gardens
Summary
Customer Service Professional with over 4 years of experience thriving in fast-paced environments, adept at elevating guest experiences through effective communication and attention to detail. Proven adaptability and teamwork skills, consistently aiming to enhance team culture. Passionate about continuous growth and committed to delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Server, Food Runner, Cashier
Parkside Market
Anaheim
11.2024 - Current
- Managed order preparation and delivery, ensuring quality and timely service.
- Handled cash transactions accurately, maintaining a balanced cash drawer.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Tally's Silver Spoon
Rapid City
08.2023 - 10.2024
- Maintained knowledge of unique ingredients, garnishes, and preparations for evolving chef-crafted menu items.
- Delivered upscale dining experience for novelty five course dinners during peak volume.
- Boosted wine sales by applying extensive wine knowledge and service.
Service Professional, Server, Server Trainer, Bartender
Olive Garden
Rapid City
04.2021 - 08.2023
- Conducted daily pre-shift meetings with servers to review specials, updates, or changes in policies or procedures.
- Acted as shift lead through proper delegation, support, and communication.
- Trained new staff on expectations and service standards to build a cohesive team.
- Collaborated with management to address training needs, enhancing service quality.
Education
High School Diploma -
American School of Correspondence
Lansing, IL06.2020
Skills
- Communication Skills
- Conflict Resolution
- Teamwork
- Time Management
- Adaptability
- Attention to Detail
- Staff Training
- Guest Service
- Cash handling
Timeline
Server, Food Runner, Cashier
Parkside Market
11.2024 - Current
Server
Tally's Silver Spoon
08.2023 - 10.2024
Service Professional, Server, Server Trainer, Bartender
Olive Garden
04.2021 - 08.2023
High School Diploma -
American School of Correspondence