Self motivated and dedicated Case Manager committed to use communication, organization and problems solving skills to advocate and help clients thrive in their environments.
Overview
1
1
year of professional experience
Work History
Bilingual Caseworker
Community Corrections Center - Lincoln
09.2020 - 10.2021
Recorded case notes and performed follow-up documentation for admitted and transferred patients
Assisted clients in preparing applications for social security benefits, housing, employment and assistance programs.
Assisted clients in identifying community resources and connecting with appropriate services.
Monitored case progress for timely completion and compliance with applicable regulations.
Assisted clients in developing and setting realistic goals to promote positive change.
Established trusting relationships with clients, fostering open communication and rapport building.
Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
Education
Early Childhood Education
Metropolitan Community College
Omaha, NE
Skills
Professional boundaries
Behavioral observation
Patient support
Interpersonal and written communication
Fluent in Spanish and English
Multitasking
References
Lesly Cayetano (Caseworker)| 402-480-8377| cayetano.lesly@nebraska.gov| Community Correctional Center- Lincoln
Alicia Castaneda (Case Manager)| 678-879-2180 | acasteneda@serfam.org| Ser Familia, Inc.