Alijiah Mardigras
San Francisco,CA
Summary
Highly experienced with customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities and skills such as being a quick learner and a self starter, but also able to work in a team environment. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
Work History
Ramp Supervisor
Dnata Airport Services
12.2022 - Current
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Collaborated with airline representatives to resolve any operational issues and improve overall service quality.
- Enhanced customer satisfaction by addressing passenger concerns promptly and in a professional manner.
Sales Associate
Footlocker.com Inc.
03.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Counselor-in-Training
Myeep / YMCA
10.2018 - 03.2021
- Promoted from participant to CIT within less than a year
- Applied variety of methods and techniques in screening, assessment, and work tasks for participants.
- Counseled participants to help understand and overcome personal, social and behavioral problems.
- Mentored and interconnected team members personal goals with company's objectives in order to consistently motivate team.
- Coach team to exceed in their works expectations through their supervisors satisfaction, and by creating a diverse, friendly atmosphere.
Education
High School Diploma -
George Washington High School
06.2022
Skills
- Able to learn and adapt quickly in the workforce
- Able to communicate and understand others
- Being able to take action in situations
- Effective independent worker or as a cooperative team member
- Consistent and committed in fulfilling job readiness tasks
- Comprehending problems and finding the solution
Timeline
Ramp Supervisor
Dnata Airport Services
12.2022 - Current
Sales Associate
Footlocker.com Inc.
03.2021 - 05.2022
Counselor-in-Training
Myeep / YMCA
10.2018 - 03.2021
High School Diploma -
George Washington High School
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