Kenya Bonaparte
York
Summary
Detail-oriented and highly dependable aviation and operations professional with extensive experience in ramp supervision, aircraft fueling, logistics, and customer service. Recognized for exceptional leadership abilities, effective communication skills, and adept conflict resolution in fast-paced, safety-critical environments. Expertise in team coordination, compliance enforcement, and operational efficiency supports organizational goals and service standards. Committed to fostering a culture of safety and excellence while enhancing overall performance in aviation operations.
Overview
27
27
years of professional experience
Work History
Ramp Supervisor
Unifi
Charlotte, NC
07.2024 - Current
- Lead daily ramp and cabin operations to meet on time performance goals for aircraft arrivals and departures.
- Enforce strict safety procedures, FAA regulations, and company policies across all ramp activities.
- Manage scheduling, training, and performance for ramp, customer service, and wheelchair agents.
- Serve as a primary escalation point for passenger service issues, ensuring a professional and supportive environment.
- Coordinate ground support equipment, bag room operations, and aircraft cleaning to maintain readiness and efficiency.
Aircraft Fueler
Menzies Aviation
Charlotte, NC
02.2019 - 04.2024
- Fuel and defuel aircraft safely and accurately, calculating required fuel loads for each flight.
- Assist with marshaling aircraft, pushbacks, towing, and other ground operations.
- Load and unload passenger baggage and sort freight to support on time of departures.
- Operate 10K and 5K fuel trucks, split trucks, and other fueling equipment.
- Train new employees in fueling procedures, safety protocols, and equipment operation.
- Support major carriers including Amazon, FedEx, and UPS with fuel orders.
- Service ground equipment requires auto and diesel fuel.
Assistant Manager
Avis Budget Group
Charlotte, NC
01.2007 - 09.2018
- Implemented strategic business plans aligned with company goals, vision, and customer expectations.
- Built strong relationships with private and corporate customers through professional service and communication.
- Oversaw vehicle inspections, returns, and readiness for rental.
- Managed distribution of vehicles, equipment, and supplies, determining which units were suitable for sale.
- Utilized management systems, PCs, and RF scanners to process transactions accurately.
- Led sales team to meet and exceed sales targets and performance goals.
- Identified and reported equipment issues to appropriate departments for corrective action.
Machine Operator
Bull Engineered Products
Charlotte, NC
10.2017 - 02.2018
- Operated and monitored production machinery, ensuring consistent quality an safe operation.
- Maintained raw material levels and inspected work areas to uphold cleanliness and safety standards.
- Prepared materials and verified compliance for customer shipments.
- Completed required paperwork and monitored QC to ensure all parts meet customer specifications.
Courier (DOT)
Federal Express
New York, NY
10.1999 - 12.2006
- Maintained strong customer relations across global service centers.
- Processed packages for express delivery, analyzing daily work reports to ensure accuracy.
- Operated powered and non-powered equipment while safely handling DG (dangerous goods).
- Completed daily equipment inspection checklists and maintained operational readiness.
- Investigated and resolved customer errors to ensure timely pickups and deliveries.
Education
High School -
Lehman High School
Bronx, NY04-1994
Skills
- Aviation Ground Operations
- Team Leadership & Training
- Safety & FAA Compliance
- Customer Service & Issue Resolution
- Scheduling & Workforce Management
- Aircraft Fueling & GSE Operations
- Baggage Handling & Ramp Coordination
- Quality Control & Documentation
- Microsoft Word, Excel, PowerPoint
Timeline
Ramp Supervisor
Unifi
07.2024 - Current
Aircraft Fueler
Menzies Aviation
02.2019 - 04.2024
Machine Operator
Bull Engineered Products
10.2017 - 02.2018
Assistant Manager
Avis Budget Group
01.2007 - 09.2018
Courier (DOT)
Federal Express
10.1999 - 12.2006
High School -
Lehman High School