Josh Mueller
Liberty,MO
Summary
Dedicated Ramp Supervisor experienced in optimizing ramp operations and ensuring adherence to departure schedules. Achieved high productivity and operational safety through effective team leadership and time management. Focused on enhancing communication, problem-solving, and adaptability to foster teamwork and elevate customer satisfaction in dynamic environments.
Overview
25
25
years of post-secondary education
19
19
years of professional experience
Work History
Ramp Supervisor
Southwest Airlines
Kansas City, Missouri
07.2007 - Current
- Supervised Southwest Airlines ramp operations and ground crews.
- Coordinated aircraft turnarounds with operations.
- Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
- Enforced safety procedures and regulatory compliance across ramp activities.
- Directed baggage handling, loading, and unloading for departing flights.
- Monitored deicing, towing, and pushback procedures during weather events.
- Inspected ramps, equipment, and work areas for safe Southwest Airlines operations.
- Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
- Assisted in de-icing procedures, testing of the glycol.
Education
Bachelor of Science - Aviation Management
Spartan College of Aeronautics And Technology
Tulsa, OK 09.2001 - 10.2026
Skills
- Ramp operation expertise
- Ground handling
- Baggage handling
- De-icing procedures
- Ramp coordination
- Ground support equipment
- Safety procedures compliance
- Aviation safety
- Airport security
- Industry regulations
- Process optimization
- Schedule management
- Task delegation
- Team leadership
- Airport operations
Timeline
Ramp Supervisor
Southwest Airlines
07.2007 - Current
Bachelor of Science - Aviation Management
Spartan College of Aeronautics And Technology
09.2001 - 10.2026