Versatile and results-driven professional with extensive experience in ramp supervision and ground operations, notably at Global Crossing Airlines. Excelled in enhancing operational efficiency and safety, leveraging skills in FAA regulations and team leadership. Proven track record in personnel supervision and achieving significant productivity improvements. Demonstrates strong adaptability and commitment to excellence in dynamic environments.
Overview
10
10
years of professional experience
Work History
Ramp Supervisor
Global Crossing Airlines
02.2022 - Current
Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
Created load plans and performed calculations to prepare for assigned flights.
Ensured compliance with all regulatory requirements for airport operations by staying current on industry standards and guidelines.
Participated in industry conferences and workshops to stay abreast of new developments in ramp operations management, applying insights gained to enhance team performance.
Maintain accurate records of all ramp activities for reporting purposes.
Improved ramp safety by conducting regular inspections and implementing updated safety protocols.
Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
Ramp Agent
Ultra Aviation, Miami International Airport
06.2020 - 12.2021
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
I pushed back the aircraft , I learned to use the high loaders
Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Connected electrical power unit and hoses to aircraft.
Coordinated ground crew activities to complete objectives on schedule.
Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
Operador
Shaw Industries
01.2020 - 06.2020
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Provided on-the-job training to newly hired workers and team members.
Food Runner
La Carreta Cuban Restaurant
07.2016 - 12.2019
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Driver
Pizza Hut
06.2014 - 12.2016
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.