Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amaree Cunningham

Twinsburg

Summary

Dedicated Healthcare Customer Service Representative skilled in HIPAA compliance, patient confidentiality, and effective communication. Committed to enhancing client experiences and resolving issues promptly.

Overview

4
4
years of professional experience

Work History

Healthcare Customer Service Representative

Health Policy Institute
Columbus, OH
09.2025 - Current
  • Responded promptly to customer inquiries, ensuring accurate information delivery and satisfaction.
  • Assisted in resolving healthcare-related issues through effective communication and problem-solving skills.
  • Utilized CRM software to track customer interactions and maintain detailed records of service requests.
  • Provided support during patient registration processes, enhancing overall client experience.

Server

Swenson's Drive-In
Akron, OH
03.2024 - 03.2026
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Delivered accurate food and beverage orders while ensuring adherence to health and safety standards.
  • Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
  • Assisted in training new servers on menu items, service protocols, and operational procedures.

Sales Associate

Under Armour
Aurora, OH
06.2022 - 03.2024
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and product features to inform customer decisions.
  • Executed inventory management processes, ensuring stock levels met store demand.
  • Collaborated with team members to achieve monthly sales targets and enhance store performance.

Education

Bachelor of Science - Public Health Finance And Administration

Kent State University
Kent, OH
05-2027

Skills

  • HIPAA compliance
  • Insurance verification
  • Appointment scheduling
  • Patient confidentiality

Timeline

Healthcare Customer Service Representative

Health Policy Institute
09.2025 - Current

Server

Swenson's Drive-In
03.2024 - 03.2026

Sales Associate

Under Armour
06.2022 - 03.2024

Bachelor of Science - Public Health Finance And Administration

Kent State University