Amare Rashad Hughes
WASHINGTON,DC
Summary
Dynamic Customer Service Representative with proven expertise at Ezcustoms, excelling in resolving inquiries and enhancing customer satisfaction. Skilled in data entry and active listening, I effectively processed orders while building rapport with clients, contributing to improved service delivery and a notable increase in customer satisfaction ratings.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Ezcustoms
05.2024 - Current
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Processed orders and returns, maintaining high levels of accuracy throughout the transaction lifecycle.
- Collaborated with team members to enhance service delivery and improve customer satisfaction ratings.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Dunbar Senior High School
Washington, Dc06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Customer satisfaction measurement
- Product knowledge
- Building rapport
- Sales expertise
Timeline
Customer Service Representative
Ezcustoms
05.2024 - Current
High School Diploma -
Dunbar Senior High School