Summary
Overview
Work History
Education
Skills
Timeline
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Amare Rashad Hughes

WASHINGTON,DC

Summary

Dynamic Customer Service Representative with proven expertise at Ezcustoms, excelling in resolving inquiries and enhancing customer satisfaction. Skilled in data entry and active listening, I effectively processed orders while building rapport with clients, contributing to improved service delivery and a notable increase in customer satisfaction ratings.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Ezcustoms
Forestville, Md
05.2024 - Current
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Processed orders and returns, maintaining high levels of accuracy throughout the transaction lifecycle.
  • Collaborated with team members to enhance service delivery and improve customer satisfaction ratings.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Dunbar Senior High School
Washington, Dc
06-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Customer satisfaction measurement
  • Product knowledge
  • Building rapport
  • Sales expertise

Timeline

Customer Service Representative

Ezcustoms
05.2024 - Current

High School Diploma -

Dunbar Senior High School
Amare Rashad Hughes