Amari Barnett
Oklahoma City
Summary
Having successfully graduated from college, I consider it my greatest achievement to date. This milestone has paved the way for further professional development, and I am now actively seeking growth opportunities that will propel me towards my desired career destination. I am highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Processing Clerk
Costco call center
Edmond
08.2024 - Current
- Respond to incoming calls, addressing member needs efficiently.
- Coordinated tracking and scheduling of member orders.
- Guide members through website navigation.
- Followed up with customers via telephone or email to obtain additional information when required.
- Continuously updated job knowledge by participating in relevant professional development opportunities and staying current on industry trends.
Mail Carrier
United States Postal Service, USPS
Edmond
01.2023 - 12.2024
- Ensured accurate sorting of mail corresponding to designated routes.
- Guarantee timely delivery of mail on assigned routes.
- Bring back retrieval of outgoing mail.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Operated a vehicle in accordance with safety regulations.
- Assisted other carriers with their routes as needed during peak periods.
- Scanned packages for delivery tracking.
- Sorted mail to be delivered according to route and customer address.
Cashier
Casey's
Edmond
04.2023 - 09.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Customer Service Representative
Modivcare
Oklahoma City
02.2022 - 12.2022
- Coordinated transportation services for medical appointments
- Elevated quality of service provided to customers.
- Handled incoming calls diligently.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided exceptional customer service to ensure customer satisfaction.
Package Handler
Fedex
Edmond
08.2021 - 06.2022
- Scanned packages with precision to ensure accurate processing.
- Organized and categorized shipments for efficient delivery.
- Loaded freight onto trucks efficiently.
- Collaborated effectively with team members to achieve goals.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Stacked boxes onto pallets in an efficient manner.
Administrative Assistant/Secretary
Langston University
Langston, OK
08.2021 - 12.2021
- Handled incoming calls with professionalism and efficiency.
- Performed clerical tasks effectively.
- Organize and maintain filing systems for recordkeeping
- Make copies and shred papers
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies
Order Picker
Amazon
Oklahoma City
07.2019 - 08.2020
- Selected items with speed and precision.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Assisted with loading and unloading items from delivery vehicles using appropriate lifting techniques.
- Utilized scanning equipment for picking, packing and shipping orders.
- Adhered to quality control standards by inspecting products for damage before packing.
- Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
Cashier
Walmart
Oklahoma City
11.2018 - 07.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
Education
Bachelor's Degree - Business Administration
Langston University
Langston, OK05.2024
Skills
- Data entry
- Customer service
- Record keeping
- Attention to detail
- Time management
- Team collaboration
- Scheduling coordination
- Confidentiality
- Continuous improvement
- Dependable
- Hardworking
- Organized
- Answering phones
Timeline
Processing Clerk
Costco call center
08.2024 - Current
Cashier
Casey's
04.2023 - 09.2023
Mail Carrier
United States Postal Service, USPS
01.2023 - 12.2024
Customer Service Representative
Modivcare
02.2022 - 12.2022
Administrative Assistant/Secretary
Langston University
08.2021 - 12.2021
Package Handler
Fedex
08.2021 - 06.2022
Order Picker
Amazon
07.2019 - 08.2020
Cashier
Walmart
11.2018 - 07.2019
Bachelor's Degree - Business Administration
Langston University