Proactive and organized individual with a versatile background in athletics and customer service. Known for strong problem-solving skills and effective communication, contributing to successful team dynamics and operational excellence.
Overview
2027
2027
years of professional experience
Work History
Crew Team Member
Taco Bell
Oskaloosa, IA
2025 - Current
Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Collaborated with team members to maintain cleanliness and organization of dining area and kitchen stations.
Prepared food items according to Taco Bell standards, adhering to safety and quality protocols.
Assisted in training new crew members on operational procedures and best practices for optimal performance.
Resolved customer complaints promptly, enhancing overall guest experience through effective communication skills.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Basketball Manager
William Penn University
Oskaloosa, IA
2025 - Current
Assisted in equipment management, ensuring proper inventory and maintenance of gear.
Supported coaching staff with data collection for player performance analysis.
Implemented efficient communication protocols between players and coaching staff.
Managed game day operations, facilitating smooth execution of events.
Assisted coaching staff in developing strategies for improved gameplay and overall team success.
Football Recruiting Assistant
William Penn University
Oskaloosa, IA
09.2023 - Current
Coordinated with coaching staff to implement effective player development plans.
Fostered communication between players, staff, and management to maintain team cohesion.
Led recruitment efforts to identify and secure top talent for the team roster.
Scouted and recruited talented athletes, contributing to a stronger roster of players for the team.
Partnered across departments to run smooth, professional events and activities.
Inspected equipment and facilities for signs of wear or damage impacting safety.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Operated drones for aerial photography and surveying tasks, ensuring compliance with safety regulations.
Teacher
All Star Daycare and Preschool
Des Moines, IA
2021 - Current
Developed and implemented engaging lesson plans for diverse age groups.
Fostered a positive classroom environment to encourage student participation.
Collaborated with parents to support children's developmental needs and progress.
Utilized assessment tools to evaluate student learning and adjust teaching strategies.
Organized educational activities that promote social, emotional, and cognitive skills.
Mentored new teachers on best practices in early childhood education techniques.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Warehouse Order Selector
O'Reilly Auto Parts Distribution Center
Des Moines, IA
05.2022 - 06.2022
Operated material handling equipment to efficiently select and prepare orders for shipment.
Implemented best practices for load securing, minimizing product damage during transportation processes.
Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Athletics Student Worker
Des Moines North
2019 - 2022
Assisted in organizing and setting up athletic events and practices.
Supported coaches with equipment management and inventory control.
Provided administrative support, including scheduling and communication with athletes.
Assisted in maintaining cleanliness and organization of athletic facilities.
Supported game day operations, facilitating smooth execution of events and enhancing the overall fan experience.
Ensured safety of athletes by monitoring adherence to injury prevention protocols and providing assistance during rehabilitation exercises.
Enhanced athletic performance by providing support and assistance during training sessions.
Assisted coaches in the development of effective practice plans, contributing to improved team dynamics and success.
Aided coaching staff in film analysis, identifying areas for improvement in team strategy and individual performance.
Managed inventory and distribution of sports equipment, ensuring proper maintenance and availability for all teams.
Education
Sports Management
William Penn University
Oskaloosa, IA
05-2027
Skills
Multitasking and organization
Customer service
Attention to detail
Time management
Social media recruiting
Email etiquette
Calendar management
Team management
Practice support
Football team management
Skill development
Facility management
Team leadership
Dependable and responsible
Excellent communication
Computer skills
Active listening
Organization and time management
Interests
Mindfulness Practices
Team Sports
Volunteer Work
Volunteering with youth sports programs as a development coach
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Playing Sports
Personal Development and Self-Improvement
Timeline
Football Recruiting Assistant
William Penn University
09.2023 - Current
Warehouse Order Selector
O'Reilly Auto Parts Distribution Center
05.2022 - 06.2022
Crew Team Member
Taco Bell
2025 - Current
Basketball Manager
William Penn University
2025 - Current
Teacher
All Star Daycare and Preschool
2021 - Current
Athletics Student Worker
Des Moines North
2019 - 2022
Sports Management
William Penn University
3 Year Varsity Letter in Managing
I worked with 3 different varsity sports in highschool (2019-2022) specializing in helping managing equipment, team drills, practices, drill coaching, and game day travel. When it came to game days I got the opportunity to manage the film as well as the score board and game book keeping record of personal and team stats during the game. Focusing on varsity football and varsity basketball where I was traveling with the teams on game days helping coaches create a more easier travel day. I earned these 3 awards under "Varsity Manager" as well as "All State Manager".