Summary
Work History
Education
Skills
Timeline
Manager

A’Mari Gaines

Saint Louis,MO

Summary

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills.

Work History

Manager

EDK
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Inbound Sales Representative

Spectrum
  • Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
  • Increased product knowledge through continuous training, resulting in improved sales performance.
  • Responded to customers within required turnaround times.
  • Documented details of calls and customer interactions.

Direct Support Professional

Benchmark
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Sales Associate

Footlocker, Footlocker
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Hazelwood East Highschool
St Louis, MO
06.2024

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Task delegation
  • Documentation and reporting
  • Relationship building
  • Clear communication

Timeline

Manager

EDK

Inbound Sales Representative

Spectrum

Direct Support Professional

Benchmark

Sales Associate

Footlocker, Footlocker

Hazelwood East Highschool
A’Mari Gaines