Amari Hayward
Atlanta,GA
Summary
Results-driven Sales Analyst offering 5+ years of experience analyzing and reporting on sales data. Well-organized and systematic professional well-versed in creating forecasts for future sales trends and informing and suggesting ways to improve profitability. In-depth knowledge of current economic trends, SWOT analysis and Salesforce. Ambitious individual committed to implementing business solutions to boost profitability and productivity.
Overview
4
4
years of professional experience
Work History
Sales Lead
Verizon Wireless
04.2022 - Current
- Increased sales revenue by building strong relationships with clients, lead generation, social media marketing, and providing insightful product recommendations.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Leveraged expertise in Microsoft Office Suite tools such as Excel and Access to optimize workflow procedures and increase overall productivity levels.
Membership Sales Manager
Golds Gym
06.2020 - 03.2022
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Utilized Salesforce reports and dashboards to track sales metrics, identify trends, and make data-driven recommendations for process improvements.
- Collaborated with cross-functional teams to resolve customer issues and ensure a positive customer experience throughout the sales process.
- Supported existing members with their account-related queries which resulted in improved member satisfaction.
- Developed strong relationships with local businesses to create mutually beneficial partnerships that drove new memberships.
Education
Bachelor of Science - Management & Administration
Elizabeth City State University
Elizabeth City, NC05.2016
Skills
- Sales
- Customer Relationship Management
- Customer Service
- Analytics
- Salesforce
- MS Office
- Problem Solving
- Time Management & Planning
- Negotiation
- Prospecting
- Critical Thinking
- Communication
Timeline
Sales Lead
Verizon Wireless
04.2022 - Current
Membership Sales Manager
Golds Gym
06.2020 - 03.2022
Bachelor of Science - Management & Administration
Elizabeth City State University