Dynamic professional with experience as a Behavior Technician at Action Behavior Centers, adept at implementing individualized intervention plans and collaborating with multidisciplinary teams. Proficient in EMR systems and HIPAA compliance, I excel in documentation and customer service, multitasking, ensuring optimal client outcomes and enhancing operational efficiency.
Work History
Behavior Technician
11 Months
Action Behavior Centers | 11.2025 - Current
Implemented individualized behavior intervention plans to support clients' developmental goals.
Collaborated with multidisciplinary teams to assess and document client progress effectively.
Adapted teaching strategies to meet diverse learning needs of clients in various settings.
Implemented 6 Individualized behavior intervention plans to support client development and improve outcomes.
Digital Shopper and Driver
3 Years 6 Months
Walmart | 05.2022 - 11.2025
Analyzed over 40 customer shopping patterns a day to enhance product placement and improve user experience.
Collaborated with cross-functional teams to streamline order fulfillment processes and reduce turnaround time.
Managed inventory levels using Walmart's inventory management system to ensure product availability.
Developed training materials for new digital shopper associates, improving onboarding efficiency.
Led efforts in optimizing website navigation based on user behavior analytics, enhancing overall shopping experience.
Medical Receptionist
9 Months
Nabeel Khan, MD Internal Medicine | 08.2024 - 05.2025
Scheduled approximately 30 appointments and managed patient flow in a fast-paced medical office.
Verified insurance information and processed patient registrations efficiently.
Assisted patients with inquiries, providing exceptional customer service and support.
Maintained accurate electronic medical records using EMR software for seamless access to patient data.
Adhered to strict HIPAA guidelines to protect patient privacy.
Placed new supply orders, managed inventory and restocked clerical spaces.
Server
2 Years 4 Months
Panda Express | 01.2020 - 05.2022
Managed cash register operations with accuracy and efficiency.
Provided exceptional customer service to enhance dining experience to over 100 customers a day.
Education
Bachelor of Science - Health Care Administration
Sam Houston State University | Huntsville, TX | 05.2025
Smith Hutson Scholar
3.5 GPA
Skills
Documentation skills
Medical terminology
HIPAA compliance
EMR / EHR
Medical Billing
Data entry
Computer skills
Certification
RBT - Registered Behavior Technician
Adult
Child and Baby First Aid/CPR/AED
Timeline
Behavior Technician
Action Behavior Centers
11.2025 - CurrentRead More
Medical Receptionist
Nabeel Khan, MD Internal Medicine
08.2024 - 05.2025Read More
Digital Shopper and Driver
Walmart
05.2022 - 11.2025Read More
Server
Panda Express
01.2020 - 05.2022Read More
Sam Houston State University
Bachelor of Science from Health Care Administration