Amari Kimbrough
Milwaukee,WI
Summary
Dynamic Front Desk Associate with Walmart, recognized for enhancing operational efficiency through streamlined workflows. Expert in customer service and problem-solving, I trained new staff and maintained accurate records, ensuring a professional environment. Proven ability to handle high-pressure situations while delivering exceptional guest experiences.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Walmart
Germantown
03.2022 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on front desk procedures, enhancing team performance and consistency.
- Implemented improvements in front desk workflows, increasing operational efficiency by streamlining tasks.
- Maintained accurate records of guest transactions and communications using property management systems.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
Education
High School Diploma -
Riverside University High School
Milwaukee, WI05.2022
Skills
Customer service
Guest services
Problem-solving skills
Cash handling
Credit and cash payments
Oral and written communications
Listening skills
Front desk management
Front office support
Timeline
Front Desk Agent
Walmart
03.2022 - Current
High School Diploma -
Riverside University High School