Amari Lewis
Fort Wayne,IN
Summary
Hello, My name is Amari Lewis and I know that I am a proactive and results-oriented professional with a proven and extensive track record when it comes to enhancing operational efficiency and customer satisfaction. I have excelled in office administration and customer relations, significantly improving service quality. Skilled in employee communication, adept at fostering team collaboration and driving customer loyalty. Demonstrated ability to streamline processes for peak performance.
Overview
5
5
years of professional experience
Work History
Managers Assistant
Cash America
Fort Wayne, IN
02.2023 - Current
- Scheduled meetings and managed calendar.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Sales Associate Coordinator
Marshalls Department Store
Fort Wayne, IN
03.2020 - 01.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA - Organizational Leadership
Purdue Fort Wayne
Fort Wayne, IN05-2027
High School Diploma -
Northrop HighSchool
Fort Wayne, IN05-2023
Skills
- Office administration
- Employee relations
- Training coordination
- Customer relations
- Employee communication
- Hospitality and accommodation
- Call handling
- Customer service
Timeline
Managers Assistant
Cash America
02.2023 - Current
Sales Associate Coordinator
Marshalls Department Store
03.2020 - 01.2023
BBA - Organizational Leadership
Purdue Fort Wayne
High School Diploma -
Northrop HighSchool