Amari Powell

I assumed my same crew member role I had before hand before I left for college, I did the same following tasks as I had previous working with the company, I worked on our dress station, on the grill, on our register system, and our our fry station. I also continued to help prep the meat, produce, and potatoes. My shifts leaned a lot more to a lot of closing shifts. Being the busiest shifts, I really got back into the very fast paced environment, multi tasking, and going above and beyond to help crew member out.

I become a manager after a few months of being back in early October after doing the necessary training a month before hand and getting the certificates. I have the experience of running a shift by myself and communicating with other managers as well when running the shifts together. I can mange a team and get us through a shift smoothly on a busy night and make sure customer satisfaction is still a high priority. I can handle money (Bank deposits, tips, and the safe) with little to no mistakes with counting and putting money in the correct places. I have also been trained on how to interview people, and how to train crew members effectively.

I My main position was being part of the front of house staff, my job title included the following tasks. Cleaning the dining room and bathrooms including checking up on customer to make sure everything was good with their meal, good with our service, seeing if they needed refills, and taking away their trash once they were done. I would also help bag orders in a fast paced environment, and bring food out to customers while effectively communicating with the kitchen staff and the front of house staff when there was a hold on food, or when there was an issue with an order. I worked on register, taking orders in the restaurant and outside of the restaurant as an outside order taker in our drive through. While outside I would use a tablet to take customers orders, communicate with the people inside when a concern was brought up, and work along side the cars to direct them to the right lane to make sure the line was moving swiftly. The job heavily focused on customer satisfaction and positives attitudes so I quickly learned how to go above and beyond to make peoples days better and help our customers out and to make it a great environment to be in.

Working as a part time crew member to help during the busy holiday season in the Bellevue Mall, my responsibilities included taking orders on our register system, cooking sandwiches on the grill and serving food to the customers. I also helped cleaned the store in between customers which included cleaning the back of house, the line, and the surrounding area of the store. I helped with closing tasks that involved doing dishes, and putting away food properly and safely and I also helped prep and make the food. I handled produce, meat, and dairy products, I made the sandwiches, salads, other small items, and the mixes and toppings for the sandwiches. This included items that needed to be prepped to send to other locations as well.

Our locations being one of the busiest in the district, I was quickly able to learn how to multi task in a fast pace environment and communicate effectively to make sure the line moved smoothly and ticket times and customer satisfaction were kept up to a high standard. I am able to work on our dress station which includes putting the burgers, hotdogs, and sandwiches together with proper food handling and making sure all the toppings were correct. I can work on our grill station with includes properly handling meat and making sure the patties are cooked thoroughly and well. I am also able to work on our fry station, properly cooking and handling raw potatoes and our register system.

I worked all shifts and all stations with little to no support needed. I helped open the store which included setting up the store, prepping all our meat, our patties and bacon, prepping all our produce, and prepping our potatoes. I am also able to close the store which incudes doing dishes, closing the line with proper cleaning procedures, and closing our lobby to set up the morning crew for a good opening the next day.

After leaving to focus on my senior year of high school, I came back to the company to resume the same position as a team member I held when I first worked here.

I worked with customers taking orders through our lobby register system and our drive through register system through a headset. I worked in a fast paced environment handling money, maintaining a clean and organized kitchen and up front area, and preparing food with proper food and safely regulations. I was able to work all stations and all shifts, opens, closings, and mid shifts, effectively and efficiently with little to no support needed.

As a team member, I worked with customers taking orders through our lobby register system and our drive through register system through a headset. I worked in a fast paced environment handling money, maintaining a cleaned and organized kitchen and up front area, and preparing the food with proper food and safely regulations. I was able to work all stations and all shifts, opens, closings, and mid shifts, effectively and efficiently with little to no support needed.