Amari Smith
Greer,SC
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
5
5
years of professional experience
Work History
Sales Manager
Legacy Concepts
08.2021 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Cashier/Cook
Zaxby's
07.2018 - 07.2021
- Closed for Zaxby’s in Front and Back for the store
- Worked with customer service to resolve issues
- Maintained clean, tidy and organized checkout areas
- Accepted cash, check, credit and debit payments in an accurate and efficient manner
- Worked at Zaxbys for over a year
Education
High School Diploma -
Riverside Highschool
Greenville, SC05.2018
Skills
- Excellent customer service
- Works well under pressure
- Strong communication skills
- Employee mentoring
- Strong team member
- Business Objective Analysis
- Direct Sales
- Motivational Techniques
- Recruiting and Hiring
- Fortune 500 Company Sales
Timeline
Sales Manager
Legacy Concepts
08.2021 - 08.2023
Cashier/Cook
Zaxby's
07.2018 - 07.2021
High School Diploma -
Riverside Highschool
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