Amariah Flores
Tucson,AZ
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and a great background in customer service at Coldstone Creamery. I understand the importance of maintaining a clean and organized environment, with learned skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and to ensure customer satisfaction.
Offering friendly and cooperative attitude, with willingness to learn and grow in any field of environment. I also understand the importance of customer service and teamwork, along with the ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any given role.
Overview
2
2
years of professional experience
Work History
Crew Members
Coldstone Creamy
Tucson, AZ
11.2024 - 12.2024
- Delivered exceptional customer service in fast-paced environment and provided excellent customer service by greeting customers and providing friendly and efficient service at the register.
- Operated kitchen equipment following safety and sanitation guideline
- Maintained cleanliness and organization of workstations and dining areas
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Learned menu items and provided accurate information to customers.
- Handled cash transactions accurately while maintaining a balanced cash register.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Dog Sitter
Self-employeed
Tucson
02.2023 - 12.2024
- Provided attentive care to the dog, ensuring safety and comfort during visits.
- Executed daily feeding, walking, and playtime routines for the dog.
- Monitored health and behavior of pet reporting any concerns to owners promptly.
- Maintained clean and safe environment by regularly sanitizing pet areas and equipment.
- Developed trust with the dog through consistent and nurturing.
- Followed pet care instructions, dietary needs, and medication regimens.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dog.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Handled emergency situation calmly and efficiently, contacting my client when needed while prioritizing animal safety above all else.
- Built strong relationships with my client leading to repeat business and referrals.
- Gave animal proper attention to promote secure environment in owner's absence.
Education
I will be a senior this coming fall at IRHS. My GPA is currently at 3.2 .
I have been in a club called Sport med for the past 3 years of high school. I have been in track for 3 years and will continue to follow through with both activities this coming school year. I enjoy being active in my school athletic programs. I also was in the Model UN club. I will be taking some A.P classes this year. My goal is to go onto college and pursue sports medicine or sports psychology. I am a hard working student. I hold myself accountable to get good grades and be successful in everything I put my mind to.
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Self-discipline
- Flexible schedule
- Integrity and honesty
Timeline
Crew Members - Coldstone Creamy
11.2024 - 12.2024
Dog Sitter - Self-employeed
02.2023 - 12.2024
Ironwood Ridge High School - ,