Amarilis Ortiz
South River
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Patient Care Technician, ER
Jersey City Medical Center
Jersey City
10.2025 - Current
- Assisted nursing staff in delivering patient care and support.
- Supported clinical staff during procedures by providing necessary tools.
- Provided direct patient care and assistance to healthcare team members.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Assisted with patient admissions and discharges in a fast-paced environment.
Patient Care Technician, ER
Hackensack University Medical Center
Hackensack
11.2023 - 02.2026
- Assisted with patient admissions and discharges in a fast-paced environment.
- Maintained cleanliness of medical equipment and patient care areas.
- Collaborated with healthcare teams to ensure timely patient interventions.
- Provided compassionate care and support to patients and families during emergencies.
- Documented patient information accurately in electronic health records systems.
Access Representative
Saint Peters University Hospital
New Brunswick
07.2024 - 09.2025
- Assisted patients with insurance verification and coverage inquiries effectively.
- Managed electronic health records using hospital software systems securely.
- Greeted customers, answered inquiries and provided assistance in a professional manner.
- Applied HIPAA privacy and security regulations while handling patient information.
Seasonal Logistics Processor
Nordstrom
Paramus
11.2023 - 02.2024
- Processed incoming shipments for accurate inventory management.
- Picked and assembled customer orders accurately and efficiently.
- Collaborated with team members to optimize order fulfillment processes.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Labeled boxes and placed in outbound collection areas.
Stylist Sales Associate
Nordstrom
New York
10.2022 - 10.2023
- Assisted customers in selecting apparel and accessories based on personal style.
- Maintained an organized sales floor to enhance customer shopping experience.
- Provided product knowledge and styling tips to educate customers effectively.
- Implemented visual merchandising standards to showcase new arrivals attractively.
- Trained new associates on customer service protocols and store procedures.
- Boosted sales by educating clients on merchandise, events and upcoming promotions.
- Greeted customers, provided excellent customer service, and answered questions.
- Processed returns and exchanges quickly and efficiently while ensuring accuracy in paperwork.
- Handled all customer complaints professionally and courteously while adhering to company policies.
- Remembered frequent customer names, sizes and clothing preferences.
- Embodied strong sense of fashion, enthusiastic attitude and brand aesthetics to generate interest in offerings.
Logistics Processor
Nordstrom
Edison
05.2022 - 10.2022
- Trained new employees on procedures and proper fulfillment and operations routine
- Processed customer orders efficiently using order management software.
- Operated handheld scanners and computer terminals to document updates.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Inspected stock items, discarding defective products and reporting damages to supervisors.
- Answered customers' questions about products, prices, and availability.
Designer Handbag Sales Associate
Nordstrom
Edison
12.2021 - 04.2022
- Maintained product displays to ensure an inviting shopping environment.
- Processed sales transactions efficiently using the point-of-sale system.
- Educated customers on handbag features, materials, and care instructions.
- Collaborated with team members to meet daily sales goals and objectives.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained stock levels by replenishing shelves as needed.
- Attended regular team meetings to stay updated on store policies and procedures.
- Tracked daily sales figures and reported results to management.
Education
High School Diploma -
John F Kennedy Memorial High School
Iselin, NJ06-2021
Some College (No Degree) - Merchandising and Management
LIM College
New York, NYSkills
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Task prioritization
- Adaptable
Languages
Spanish
Professional
Timeline
Patient Care Technician, ER
Jersey City Medical Center
10.2025 - Current
Access Representative
Saint Peters University Hospital
07.2024 - 09.2025
Patient Care Technician, ER
Hackensack University Medical Center
11.2023 - 02.2026
Seasonal Logistics Processor
Nordstrom
11.2023 - 02.2024
Stylist Sales Associate
Nordstrom
10.2022 - 10.2023
Logistics Processor
Nordstrom
05.2022 - 10.2022
Designer Handbag Sales Associate
Nordstrom
12.2021 - 04.2022
High School Diploma -
John F Kennedy Memorial High School
Some College (No Degree) - Merchandising and Management
LIM College