Dedicated professional with strong customer service skills. Experienced in efficiently managing reservations and delivering exceptional dining experiences while ensuring accurate processing of orders and cash transactions.
Overview
3
3
years of professional experience
Work History
Waitress
Poor Man's Country Club
Rockport, Texas
05.2024 - Current
Delivered exceptional customer service in fast-paced dining environment.
Processed food and beverage orders with attention to detail, enhancing guest satisfaction.
Collaborated with kitchen staff to coordinate meal timing, ensuring prompt service.
Managed cash transactions and operated point-of-sale system to maintain accuracy and efficiency.
Hostess
SR Boil House
Rockport, Texas
05.2023 - 05.2024
Handled phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions promptly.
Coordinated reservations and organized seating arrangements to enhance guest experience.
Ensured cleanliness of host station and dining areas to maintain a welcoming environment.
Education
Bachelor of Science - Criminal Justice
Texas A&M Kingsville
09-2026
Skills
Customer service
Effective customer upselling
Conflict resolution
Time management
Attention to detail
Verbal and written communication
Event coordination
Food safety practices
Accomplishments
Dean's List - Fall '25 and Spring '26 Semester
Academic Decathon - 1st Place Economics, 3rd Place Art, 3rd Place Mathematics at State Level 2022
Academic Excellence Scholarship (2025 and 2026)
John G. and Marie Stella Kenedy Memorial Foundation Scholarship (2026)