Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amaris Pedroza

Pomona,CA

Summary

Enthusiastic and service-driven 25-year-old professional with a background in both restaurant hospitality and administrative office support. Known for creating genuine connections with guests while staying organized and composed in fast-paced environments. I bring a natural warmth, strong work ethic, and detail-oriented mindset, along with a deep appreciation for teamwork, cultural diversity, and delivering memorable travel experiences that reflect United Airlines commitment to care and reliability.

Overview

5
5
years of professional experience
2020
2020
years of post-secondary education

Work History

Administrative Assistant

Total 1 AC & Heating
Upland, California
04.2024 - Current

Administrative role responsible for managing high-volume communications, maintaining accurate records, and supporting daily office operations with efficiency and discretion. Requires strong communication, organization, and a customer-focused approach in fast-paced environments.

Server

Red Lobster Restaurant
Montclair, California
02.2023 - 04.2024

Oversaw guest interactions and provided high-quality service in a fast-paced environment, multitasking while keeping spaces organized and welcoming. Collaborated with team members to ensure smooth operations and a positive, comfortable experience—skills directly applicable to in-flight passenger care.

Server

The Whisper House
Claremont, California
08.2022 - 02.2023

Delivered exceptional customer service in a fast-paced environment, managing multiple tasks while ensuring guest comfort and satisfaction. Maintained organized, welcoming spaces and collaborated with team members to support efficient operations.

Assistant Manager

Nekter Juice Bar Inc.
Claremont, California
10.2020 - 03.2022

Supervised staff and daily operations at a busy juice bar, ensuring exceptional customer service, safety, and hygiene standards. Managed staff workflow while responding efficiently to customer needs, highlighting abilities in hospitality, teamwork, and in-flight service readiness.

Education

Pomona High School
Pomona , CA

Skills

  • Customer service
  • Client communication
  • Data entry
  • Inventory management
  • Conflict resolution
  • Operational efficiency
  • Health and safety compliance
  • Project management
  • Guest relations
  • Quality assurance

Timeline

Administrative Assistant

Total 1 AC & Heating
04.2024 - Current

Server

Red Lobster Restaurant
02.2023 - 04.2024

Server

The Whisper House
08.2022 - 02.2023

Assistant Manager

Nekter Juice Bar Inc.
10.2020 - 03.2022

Pomona High School
Amaris Pedroza