Amaris Ramirez
Anchorage,AK
Summary
Devoted professional with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.
Overview
3
3
years of professional experience
Work History
Professional Pet Groomer
PetSmart
Anchorage, AK
10.2021 - Current
- Undergoing training as a Salon leader apprentice
- Demonstrated knowledge of breed specific cuts and styles as requested by customer.
- Delivered excellent service to pet owners to drive repeat business.
- Maintained records of services provided to clients and their pets.
- Operated a variety of tools including clippers, scissors, brushes and combs safely.
- Cleaned cages, kennels, runs, and other areas used for pet care services.
- Demonstrated proper handling techniques when working with animals.
- Trimmed nails, ears, and fur as needed to maintain pet hygiene.
- Responded promptly to customer inquiries via phone or email in a friendly manner.
- Communicated effectively with clients regarding the progress of their pet's styling session.
- Sanitized work area after each appointment using disinfectant solutions and other cleaning materials.
- Bathed and groomed pets using gentle techniques.
- Educated pet owners on maintaining their pet's coat in between professional grooming sessions.
- Answered salon phones, made appointments, interacted with veterinarians and technicians and collaborated with team to help salon management build successful operation.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Doggie Daycare Attendant
The Canine Connection
Chico, CA
04.2021 - 10.2021
- Assisted in the daily care of dogs, including feeding, bathing and exercising.
- Ensured proper documentation of pet records such as vaccinations and medical information.
- Educated clients on best practices for caring for their pets while they are away from home.
- Communicated effectively with other staff members regarding any changes in animal behavior or health concerns that may arise during their stay at the facility.
- Responded quickly to any incidents involving aggressive behavior among animals.
- Assisted in training new staff members on doggie daycare procedures and policies.
- Worked collaboratively with management team to develop strategies for improving overall operations at the doggie daycare facility.
- Maintained a clean and safe environment for pets by regularly sanitizing kennels, crates and play areas.
- Noted unusual behavior and contacted owners regarding health-related issues.
- Provided daily care for pets, including feeding, watering, and administering medication as per owner instructions.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Handled emergency situations calmly, taking necessary actions as per owner instructions or best practices.
Education
Cat Grooming Certification - Animal Grooming
PetSmart Cat Grooming Academy
10-2023
Grooming Certification - Animal Grooming
PetSmart Dog Grooming Academy
03-2022
Veterinary Technician Assistant Certification - Veterinary Medicine (Pre-Veterinarian)
Butte County ROP
Chico, CA01-2021
High School Diploma -
Faith Christian Highschool
Yuba City, CA06-2017
Skills
- Appointment Scheduling
- Cleanliness and sanitation
- Customer Service
- Professional Demeanor
- Problem-solving abilities
- Excellent Communication
- Reliability
- Human and Animal Safety
- Time management abilities
- Multitasking
- Organizational Skills
- Analytical Thinking
- Attention to Detail
- Adaptability and Flexibility
- Self Motivation
Timeline
Professional Pet Groomer
PetSmart
10.2021 - Current
Doggie Daycare Attendant
The Canine Connection
04.2021 - 10.2021
Cat Grooming Certification - Animal Grooming
PetSmart Cat Grooming Academy
Grooming Certification - Animal Grooming
PetSmart Dog Grooming Academy
Veterinary Technician Assistant Certification - Veterinary Medicine (Pre-Veterinarian)
Butte County ROP
High School Diploma -
Faith Christian Highschool