AMAR NATH DEO
Lake Mary,FL
Summary
Senior Quality Engineering leader with 19+ years of experience specializing in AI/ML quality engineering, data-driven systems, and enterprise-scale automation. Proven expertise in leading global QA teams, defining AI-first test strategies, mitigating AI risks, and ensuring ethical AI and regulatory compliance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Vice President – Quality Engineering
Bank of New York Mellon
04.2024 - Current
- Lead enterprise QA teams supporting AI/ML-enabled platforms, analytics solutions, and large-scale financial systems , with a strong focus on Compliance Engineering for regulatory platforms.
- Define AI-first test strategies covering model validation, data pipelines, APIs, and application features.
- Identify and mitigate AI quality and regulatory risks including bias, data leakage, model drift, adversarial scenarios, and regulatory compliance failures across AML, Sanctions, and Market Abuse systems .
- Partner with Engineering, Product, and Operation to establish acceptance criteria and release readiness .
- Implement quality gates within CI/CD pipelines to prevent risk leakage into production.
- Track and report quality metrics including coverage, defect leakage, RAG status, and production stability.
- Implemented AI-driven Quality Engineering , designing an intelligent agent that automatically generates test cases from JIRA user stories and executes BDD-based automation using MCP , significantly accelerating test design and execution.
- Ensure alignment with ethical AI standards, data privacy, and global regulatory requirements including BSA/AML, OFAC, FATF, and market conduct regulations .
Quality Engineering (QE) Architect - AI
Finacle Soft Inc
03.2023 - 04.2024
- Lead the design, implementation, and evolution of AI-driven Quality Engineering architecture , ensuring alignment with enterprise technology strategy and business goals.
- Own and drive the QE transformation journey , transitioning teams from traditional QA to advanced Quality Engineering practices incorporating automation, shift-left, and continuous testing.
- Provide technical leadership in building and scaling intelligent test automation frameworks , leveraging AI/ML for self-healing automation, predictive defect detection, and optimized test coverage.
- Lead the integration of continuous testing into CI/CD pipelines , enabling high-quality, fast, and reliable software releases across multiple product lines.
- Define, implement, and govern quality assurance standards for AI/ML systems , including data quality checks, model validation, bias testing, and drift monitoring.
- Partner with engineering, product, data, and business leaders to proactively identify quality risks , recommend mitigation strategies, and influence architectural and design decisions.
- Establish and track quality metrics, KPIs, and dashboards , driving data-driven decisions to improve defect prevention, automation ROI, and overall product quality.
- Lead, mentor, and upskill Quality Engineering teams, fostering a culture of innovation, accountability, and continuous improvement in AI-enabled quality practices.
QE Lead / Architect – MuleSoft Integration
Tech Talent Consulting – Pandora Digital
07.2022 - 02.2023
- Led end-to-end test strategy, planning, and test design aligned with business and technical requirements.
- Designed and scaled automation frameworks, reusable libraries, and harnesses , enabling cross-project adoption.
- Developed and maintained Selenium / Playwright-based automation suites , improving regression coverage and execution efficiency.
- Owned automation and performance testing strategy , driving scope, execution, and delivery across releases.
- Implemented and maintained fully automated CI/CD pipelines with integrated continuous testing.
- Monitored, debugged, and optimized application performance and automation frameworks to ensure stable operations.
- Performed root cause analysis and troubleshooting , resolving the majority of downstream and production issues.
- Actively contributed to product and design reviews , identifying risks early and influencing quality-driven decisions.
- Logged, tracked, and managed defects while collaborating closely with development teams to ensure timely resolution.
Sr.QA Manager
Fidelity Information Services
04.2009 - 06.2022
- Built and scaled a high-performing QA team of 20+ analysts , leading hiring decisions through resume review, interviews, and final selection.
- Defined and executed test strategies, test plans, and test cases aligned with business, regulatory, and technical requirements.
- Led quality assurance for multiple core banking components and banking solution implementations , ensuring stability and compliance across releases.
- Owned test scope definition, planning, execution, and delivery for each release, effectively managing testing efforts across engagements.
- Supervised testing activities while proactively managing risks, dependencies, and release readiness .
- Evaluated, selected, and implemented testing tools and technologies , aligning with enterprise standards and team skill sets.
- Architected and delivered test automation frameworks, reusable libraries, and harnesses , enabling scalability and continuous improvement across projects.
- Allocated and managed QA resources across multiple Scrum teams , ensuring optimal coverage and delivery timelines.
- Led cross-functional forums including defect triage, QA status, and escalation (SOS) meetings , ensuring transparency and timely issue resolution.
- Managed end-to-end test execution cycles through business sign-off and production release , including implementation testing.
- Produced quality metrics, dashboards, and executive status reports , maintaining regular communication with business and technology stakeholders.
- Identified gaps in testing processes and methodologies, driving continuous improvement initiatives to enhance efficiency and effectiveness.
Senior Product Engineer
Symphony Services
08.2008 - 03.2009
- Enhance test frameworks and develop automated tests using Quick Test Professional to ensure consistency
- Develop and execute test automation through QTP
- Estimate test accurately and coordinate with team members for work activities
- Apply, design and develop automated testing strategies and build automated testing frameworks
- Analyze and verify best automated and manual test approaches and execute acceptance, integration and system testing
- Record test results and report and verify software bug fixes to accept automation criteria
- Review of functional specifications, test scenario creation and reviews, test case creation and reviews
- Identification of test cases for automation candidates and estimation
- Participated in recruitment drives for Functional /Automation Testing Resources
- Conducted training sessions on QTP
Associate Projects
Cognizant Technology Solutions
03.2007 - 07.2008
- Enhance test frameworks and develop automated tests using Quick Test Professional
- Develop and execute test automation through QTP
- Identifying and selecting automation test cases
- Creating, enhancing, debugging, and running test cases
- Managing changes and executing regression tests
- Came up with exact solutions for problems related to object identity and error handling
Member - Technical
IAP Company Ltd
09.2006 - 02.2007
- Determined level of testing based on software requirements.
- Wrote test cases for new features based on product requirements and user interface design documentation.
- Managed multiple projects of varying lengths and complexity.
- Liaised with internal design teams and external customers to develop and execute test plans.
- Created checklists for review or inspection of completed projects.
- Conducted root cause analysis on component failures.
Professional - Consultant
Silicon Biztech India Ltd
03.2006 - 09.2006
- Determined level of testing based on software requirements.
- Wrote test cases for new features based on product requirements and user interface design documentation.
- Managed multiple projects of varying lengths and complexity.
- Liaised with internal design teams and external customers to develop and execute test plans.
- Created checklists for review or inspection of completed projects.
- Conducted root cause analysis on component failures.
Education
Master in Computer Application (MCA) - Computer Application
IGNOU
New Delhi01.2004
Advance Diploma in Information Technology - Computer and Information Sciences
IGNOU
New Delhi01.2002
Bachelor of Science - Math
Vinoba Bhave University
Jharkhand01-2000
Skills
- Effective team leadership
- Collaborative decision-making
- Problem-solving skills
- Objective-oriented
- Risk management strategies
- Continuous process evaluation
- Assessment of performance indicators
- Mainframe Testing and Mule Soft Testing
- Programming - Python, Java, JavaScript, Groovy, VBScript
- Test Automation for AI Systems
- Automation Testing Tools - QTP/UFT, Selenium, OpKey, Playwright, BDD Cucumber
- Performance Testing Tools - JMeter, NeoLoad
- API Testing Tools - SOAPUI / READY API, REST Assured, POSTMAN
- Data Quality Assessment & Validation
- CI/CD Tool - Jenkins, GitLab
- Cloud Platform - AWS, Azure, OpenShift
- Version Control - Git, SVN
- Other Tools - MTM, MKS, JIRA, TFS, ALM
Profile Summary
- Proficient in using independent decision-making skills and sound judgment to positively impact company success
- Experienced in building & leading high-caliber teams of professionals
- More than 4 years of experience in core banking product and Implementation
- 1.5+ years of experience in Retail domain and Mule Integration Testing
- Involved into hands-on in automation, implementation and improvement of QA process to deliver high quality product
- Experienced developing and maintaining Test Automation framework for SOAP/REST Web APIs and performance testing of Enterprise Applications and SOA based applications
- Experience in various automation and Mobile Testing tools like Selenium, Appium, UFT, OpKey, Rest Assured, JMeter, Eggplant etc.
- Effective communicator with interpersonal abilities and total commitment to project delivery
- Experience in formulating robust test strategies, test plan, setting up methodology & processes
- Experience in handling multiple projects with seamless delivery
- Managed cross component team under the same product suite to make sure that organization goal for quality control is met uniformly
- Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost their performance
- Involved in project and resource estimation, scheduling, internal and external communication, stakeholder management, project tracking, escalation management
- Worked closely with the customers, stakeholders located onsite and offshore including Product Owner, Delivery manager, Development manager and Scrum masters to ensure completion of activities as per agreed timelines to ensure completion as per the test plan
- Determined effective quality metrics, establish quality criteria / release criteria
- Participated in Innovation, and my innovation was recognized at organization level for the automation the batch and Pub-Sub process
Accomplishments
- Achieved approximately 70% improvement in productivity and overall quality by adopting an AI-first testing and automation strategy.
- Improved team productivity by 15% through positive reinforcement, structured coaching, and the establishment of clear, achievable delivery goals.
- Instituted rapid escalation (SOS) forums to address blockers in real time, significantly improving delivery timelines and release predictability.
- Redesigned and enhanced the automation strategy for Web Services and UI, reducing regression execution effort by ~70% and accelerating release cycles.
- Implemented a multi-level review process for test cases and automation scripts, including peer and Business Analyst validation, resulting in a 20% reduction in defect leakage.
Certification
SAFe ( Scaled Agile Framework) Certified
HP0 –M16 (QTP) from Mercury
GenAI Tools and AI Agents for Software Testing
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Vice President – Quality Engineering
Bank of New York Mellon
04.2024 - Current
Quality Engineering (QE) Architect - AI
Finacle Soft Inc
03.2023 - 04.2024
QE Lead / Architect – MuleSoft Integration
Tech Talent Consulting – Pandora Digital
07.2022 - 02.2023
Sr.QA Manager
Fidelity Information Services
04.2009 - 06.2022
Senior Product Engineer
Symphony Services
08.2008 - 03.2009
Associate Projects
Cognizant Technology Solutions
03.2007 - 07.2008
Member - Technical
IAP Company Ltd
09.2006 - 02.2007
Professional - Consultant
Silicon Biztech India Ltd
03.2006 - 09.2006
Master in Computer Application (MCA) - Computer Application
IGNOU
Advance Diploma in Information Technology - Computer and Information Sciences
IGNOU
Bachelor of Science - Math
Vinoba Bhave University