AMARO KEITH
Murfreesboro,TN
Summary
Dynamic leader with a proven track record at HHS, driving revenue growth and enhancing team performance. Expert in financial management and cross-functional collaboration, I successfully reduced waste expenses by 8% while fostering a culture of effective team leadership and innovation. Committed to excellence in service delivery and client satisfaction.
Overview
14
14
years of professional experience
Work History
Corporate Director of Housekeeping
Mastercorp Inc.
Crossville, TN
07.2022 - Current
- Generate Revenue and Manage budget
- Oversight and responsibility delivering Company targeted financials
- Implementation of Procedures and Standards
- Manage and improve key performance indicators.
- Implement Luxury and Brand standards
REGIONAL DIRECTOR
HHS
06.2020 - 07.2022
- Cultivate effective communication and partnership with client(s)
- Responsible for client relationships
- Multiple site manager with regular site visits
- Completes financial reviews of monthly budgets including discrepancies
- Providing guidance to the Director regarding hiring, training, performance management, employee engagement and retention
- Ensure compliance with all practice ethics policies, protocols, policies and procedures
DIRECTOR OF HOUSEKEEPING
HHS
Nashville
06.2019 - 07.2020
- Strengthen quality performance levels by implementing Core Values
- Tasked with daily financial management, budgeting, and forecasting, ensuring monthly and quarterly financial performance expectations are met
DIRECTOR OF ENVIRONMENTAL SERVICES
HHS
District of Columbia
07.2018 - 06.2019
- Evaluating, developing and executing plans to implement and maintain compliance with environmental regulations
- Implementing strategies, processes, systems, and programs developed to improve the delivery, cost, and quality of services provided
- Responsible for financial management, budgeting, and forecasting, ensuring monthly and quarterly financial performance expectations are met
- Building and training team to provide consistent housekeeping services and to drive patient satisfaction
DIRECTOR OF ENVIRONMENTAL SERVICES
HHS
Nashville, TN
10.2015 - 07.2018
- Mentored and led team consisting of over 120 hourly team members, supervisors, and salaried managers
- Led process improvement in a fast paced, high demand environment
- Managed overall budget of 2.5 million dollars, including supplies and labor
- Conducted and participated in regular safety inspection tours of the facility and ensured documentation of findings
- Conducted regular scheduled meetings with the Safety Committee
- Evaluated department policies, procedure manuals, and job descriptions annually for revisions
DIRECTOR OF ENVIRONMENTAL SERVICES
HHS
Hendersonville, TN
10.2013 - 09.2015
- Led the facility through deficiency-free Joint Commission inspections
- Reduced waste expenses by 8 percent over two years
- 6 percent in the first year alone
- Co-chaired Hazardous Materials committee in response to growing concern of proper management of hazardous materials and medications, as well as hospital waste
- Implemented strategies that reduce daily discharge turn times
- Increased housekeeping customer satisfaction
ASST DIRECTOR ENVIRONMENTAL SERVICES
COMPASS
Nashville, TN
10.2011 - 09.2013
- Ensured proper staffing levels were maintained
- Scheduled and managed project team
- Restructured Housekeeping Department to improve staff productivity and reduce overtime hours
Education
MERCHANDISING/ MARKETING
ANTONELLI COLLEGE
CINCINNATI, OHIOSkills
- Succession planning
- Innovation management
- Independent Work Proficiency
- Cross-Functional Collaboration
- Proficient in Establishing Connections
- Skilled in Engaging Dialogue
- Persuasive Communication Skills
- Effective Team Leadership
- Adapting Leadership Strategies
- Revenue growth
Timeline
Corporate Director of Housekeeping
Mastercorp Inc.
07.2022 - Current
REGIONAL DIRECTOR
HHS
06.2020 - 07.2022
DIRECTOR OF HOUSEKEEPING
HHS
06.2019 - 07.2020
DIRECTOR OF ENVIRONMENTAL SERVICES
HHS
07.2018 - 06.2019
DIRECTOR OF ENVIRONMENTAL SERVICES
HHS
10.2015 - 07.2018
DIRECTOR OF ENVIRONMENTAL SERVICES
HHS
10.2013 - 09.2015
ASST DIRECTOR ENVIRONMENTAL SERVICES
COMPASS
10.2011 - 09.2013
MERCHANDISING/ MARKETING
ANTONELLI COLLEGE
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