Amashika Simpson
Philadelphia,PA
Summary
Proven customer service expert with a track record of resolving escalated calls and enhancing customer satisfaction at Amazon. Demonstrates exceptional patience, empathy, and a strong work ethic. Skilled in cash register operation and customer assistance, consistently achieving positive outcomes in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Cashier
Incomparable Enterprise
04.2021 - 12.2021
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Amazon
02.2019 - 06.2020
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
St Andrew Technical High School
65 Spanish Town Rd Kingston 1106.2015
Skills
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Customer service
- Cash register operation
Timeline
Cashier
Incomparable Enterprise
04.2021 - 12.2021
Customer Service Representative
Amazon
02.2019 - 06.2020
St Andrew Technical High School