Amatalrahman Mohsen
Union City
Summary
I am a motivated healthcare professional with a strong interest in patient care and hospital-based roles. I have completed coursework in an LPN program, which provided a solid foundation in clinical knowledge and patient care, and I have also completed a Medical Science pre-nursing program. Alongside my education, I have experience in customer service from working in a technology retail store and have developed professionalism, teamwork, and time management skills through a college work-study position. I am eager to contribute my skills, attention to detail, and dedication to supporting patients and the healthcare team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Daycare Worker
DayCare Program
06.2017 - 09.2017
- Supervised children's activities to ensure safety and engagement during playtime.
- Assisted in developing age-appropriate educational programs and activities.
- Maintained cleanliness and organization of classroom and play areas.
- Collaborated with parents to discuss child development and address concerns.
- Monitored daily attendance and health check-ins for each child in care.
Customer Service Representative
Telco Stores
01.2020 - 08.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
- Collaborated with team members to improve service delivery processes and customer satisfaction.
Internship Student
Hudson County Community College LPN Program
09.2022 - 12.2024
- Assisted nursing staff in patient care and daily activities.
- Supported documentation and record-keeping for patient assessments.
- Observed and implemented infection control protocols effectively.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Collaborated with team members to ensure smooth operational workflows.
- Contributed to the development of patient care plans under supervision.
- Facilitated communication between patients and healthcare providers efficiently.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Work Study Student
Hudson County Community College
01.2023 - 12.2025
- Assisted students, staff, and faculty with library services and questions
- Organized, shelved, and maintained library materials
- Monitored study areas to ensure a quiet and organized environment
- Reported to work on time and followed assigned schedules consistently
- Performed basic computer and clerical tasks while maintaining confidentiality
Education
Associate of Science - Medical Science Pre-nursing AS
Hudson County Community College
Union City, NJ12-2025
High School Diploma -
Union City High School
Union City, NJ06-2020
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Active listening
- Customer service
- Bilingual: English and Arabic
- Flexible schedule
- Team support
- Teamwork and collaboration
Certification
- Basic Life Support (BLS) — Hudson County Community College
- CPR Certification (Adult, Child, Infant, and Choking)- Hudson County Community College
- AED & First Aid Certification- Hudson County Community College
- Adult Mental Health First Aid (USA) — Hudson County Community College
Languages
English
Arabic
Timeline
Work Study Student
Hudson County Community College
01.2023 - 12.2025
Internship Student
Hudson County Community College LPN Program
09.2022 - 12.2024
Customer Service Representative
Telco Stores
01.2020 - 08.2023
Daycare Worker
DayCare Program
06.2017 - 09.2017
Associate of Science - Medical Science Pre-nursing AS
Hudson County Community College
High School Diploma -
Union City High School