
I'm an experienced hardworking leader with a strong background in guiding teams, solving problems, and delivering excellent customer service in fast paced environments. I'm dependable, adaptable, and compassionate, with genuine desire to help others. I recently earned my State Tested Nurse Aide (STNA/CNA) Certification and am eager to begin a career in healthcare, where I can make a meaningful difference in the lives of other.
I am currently the Pick-up Lead at Meijer. I supervise and support my curbside pickup team members during daily operations. Coordinate order fulfillment to ensure accuracy and on-time customer pickup. Assign tasks and monitor workflow to maintain efficiency during busy periods. Resolve customer concerns and provide high quality customer service. Train and coach new employees on pickup procedures and company standards. Communicate with other departments to ensure product availability and resolve inventory issues.
I started off as courtesy clerk. Then a about 6 months later become a cashier. Then after about 3 months of being a cashier I was moved up into Customer Service. I worked in Customer Service for about 9 months. Then I transferred to the Pickup Department just as a normal Pickup Clerk. After a few months of working as a Pickup Clerk I was offered the Lead position. But over all I was with the company for 3 years.