Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amauri Thomas

Fairfield,OH

Summary

Positive, adaptable, and quick to learn, with passion for diving into new challenges and mastering them. Well-versed in basic principles of customer service and operational efficiency, with knack for problem-solving and attention to detail. Committed to driving positive outcomes and contributing effectively to team success.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dietary Aide

Burlington House
09.2024 - Current
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Assisted in menu planning to cater to diverse patient dietary restrictions, ensuring balanced nutrition.

HOST

Roosters
03.2023 - 10.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

High School Diploma - Engineering

Princeton High School
Cincinnati
05-2025

Skills

  • Customer reservation handling
  • Team Collaboration
  • Effective call management
  • Customer service
  • Verbal communication
  • Detail-oriented
  • Relationship building
  • Flexible schedule
  • Proficient in computer applications
  • Issue resolution
  • Workload management
  • Time management
  • Quality control
  • Critical thinking

Certification

  • Certified Industrial Forklift , Bobcat - 2025

Timeline

Dietary Aide

Burlington House
09.2024 - Current

HOST

Roosters
03.2023 - 10.2024

High School Diploma - Engineering

Princeton High School

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