Ashley Carpenter
Wadena
Summary
Dynamic professional with extensive experience in customer service, notably as a nursing assistant and hostess. Proven ability to enhance guest experiences through effective conflict resolution and strong multitasking skills. Adept at coordinating schedules and ensuring efficient operations and high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Virginia Regional Medical Center
01.2014 - 06.2014
- Assisted in meal preparation and assembly for residents, ensuring dietary needs were met.
- Maintained cleanliness and organization of food service areas, adhering to safety protocols.
- Supported dietary staff in serving meals to residents, enhancing dining experience.
- Delivered exceptional customer service by responding promptly to resident inquiries and needs.
Restaurant Hostess
Village Inn Pancake House
01.2014 - 05.2014
- Greeted and seated customers, ensuring positive first impressions and efficient table turnover.
- Coordinated reservations and managed waitlists to optimize seating arrangements during peak hours.
- Communicated with kitchen staff regarding customer needs, enhancing service quality and dining experience.
CNA/Medication Passer
Carefree Living
05.2013 - 01.2014
- Assisted patients with daily living activities, promoting comfort and dignity.
- Monitored vital signs and documented changes in patient health status.
- Collaborated with healthcare team to develop individualized care plans.
- Responded promptly to patient needs, enhancing overall satisfaction and care quality.
CNA
Edgewood Vista
06.2011 - 05.2013
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments, promptly reporting changes in health status.
- Implemented infection control protocols, maintaining a clean and safe environment for patients.
CNA
MN Veterans Home
01.2010 - 05.2011
- Monitored vital signs and documented patient information accurately in electronic health records.
- Supported mobility of patients, utilizing proper lifting techniques to prevent injuries.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
CMAA -
Grantham University
Lenexa, KS01-2020
No Degree - General Studies
Mesabi Range Community And Technical College
Virginia, MN01-2012
William Kelley High School
Silver Bay, MN05-2011
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Scheduling
- Handling complaints
- Reservation handling
- Coordinating tasks
Timeline
Dietary Aide
Virginia Regional Medical Center
01.2014 - 06.2014
Restaurant Hostess
Village Inn Pancake House
01.2014 - 05.2014
CNA/Medication Passer
Carefree Living
05.2013 - 01.2014
CNA
Edgewood Vista
06.2011 - 05.2013
CNA
MN Veterans Home
01.2010 - 05.2011
CMAA -
Grantham University
No Degree - General Studies
Mesabi Range Community And Technical College
William Kelley High School
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