Dynamic Executive Director with a proven track record, excelling in strategic planning and team leadership. Spearheaded innovative marketing initiatives that boosted occupancy by 25%, while fostering a collaborative culture that enhanced employee satisfaction. Adept at data analysis and relationship building, driving organizational success through effective coaching and mentoring.
Hi, I’m
Amauris Bustamante
Howell Township,NJ
Summary
Overview
19
years of professional experience
Work History
Brandywine Colts Neck by Monarch
Executive Director
10.2025 - 12.2025
Job overview
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Monarch Bella Terra
Executive Director
05.2024 - 10.2025
Job overview
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Forge strong relationships with leadership members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Spearheaded development and launch of user-friendly organizational website, increasing online engagement.
- Enhanced organizational visibility and reputation by spearheading comprehensive rebranding initiatives.
- Boosted team productivity and morale by developing comprehensive employee training and development program.
- Managed financial, operational and human resources to optimize business performance.
- Oversaw business-wide changes and all community' renovations to modernize procedures and organization.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Maintained OT below 2%.
Monarch Bella Terra
Independent Living Administrator
01.2024 - 05.2024
Job overview
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed financial, operational and human resources to optimize business performance.
Monarch Bella Terra
Director of Sales and Marketing
04.2022 - 12.2023
Job overview
- Analyzed sales and marketing data for improved strategies.
- Suggested innovative ideas to increase sales and improve customer experience.
- Managed sales promotions and marketing strategies on major social media sites.
- Used networking, coldcalling and referrals to identify prospective accounts and generate new leads.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Analyzed and forecasted monthly sales data of existing marketed companies within designated area.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Evaluated market data to develop and create business strategies and marketing plans.
- Orchestrated successful promotional strategies, boosting occupancy to 25%.
- Identified opportunities for growth within Ocean/Monmouth County territory and collaborated with sales teams to reach sales goal.
Monarch Bella Terra
Interim Executive Director
06.2023 - 08.2023
Job overview
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Sunrise Senior Living
Director of Sales and Marketing
08.2020 - 04.2022
Job overview
- Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.
- Managed and motivated sales team to increase revenue
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches. 1st and 2nd quarter (2021) Horizon Award for highest percentage average of unit occupancy.
- Connected with prospects through trade shows, cold calling and local-area networking. Managed over 40 customer calls per day.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Built relationships with customers and community to establish long-term business growth.
- Maintained up-to-date knowledge of Assisted Living rules and regulations, trends and performed competitor analysis.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Sunrise Senior Living
Executive Director in Training
06.2021 - 04.2022
Job overview
- Align department vision, goals, and objectives with company strategy to consistently achieve high results.
- Exercise appropriate cost control to meet budget restrictions and maximize profitability.
- Establish new customer service and problem-resolution processes to improve client satisfaction rates.
- Drive strategic improvements to enhance operational and organizational efficiencies.
- Foster work culture of collaboration and inclusion which resulted in increased morale and reduced turnover.
- Spearheaded matrix organizational plan with clear roles and responsibilities to enhance processes maintain quality and enforce regulatory compliance.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Grow team by sourcing well-qualified employees using new recruitment strategy.
Sunrise Senior Living
Assisted Living Coordinator Coach
03.2018 - 08.2020
Job overview
- Evaluated team performance and care quality.
- Discussed medical histories with new Coordinations in effort to provide most effective care service for current residents.
- Review company's policies, rules and regulation.
- Understanding Job description and working determining areas of improvements.
- Provide support and resources during onboarding time.
- Coached Leadership members from other communities to offer high-quality, cost-effective care to all residents, always following company's regulations, maintaining compliance with statutory, regulatory and local state and federal guidelines relating to HIPPA, benefits administration and general liability.
- Coaching over 3 Coordinators per month while performing as Assisted Living Coordinator.
Sunrise Senior Living
Assisted Living Coordinator
04.2017 - 08.2020
Job overview
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Evaluated team performance and care quality.
- Handled Schedules and assignments, and managed requests for time off.
- Ordered supplies according to budget limitations and expected use levels.
- Motivated and supervised 80+ Care Managers and 20+ Servers in delivering quality resident care. Collaborated with other Department heads to lead community.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Communicated with residents and responsible parties ensuring that medical information was kept private.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Developed, improved and implemented policies to optimize costs, care and satisfaction of both employees and residents.
- Managed 80+ employees caring for 100 residents.
- Reviewed and evaluated test results to suggest care changes and treatment options.
- Direct day-to-day administrative and operational functions for 132 -bed community providing guidance and leadership to over 100 employees across more than 2 departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Sunrise Senior Living
Assisted Living Supervisor
05.2017 - 08.2017
Job overview
- Led, directed and motivated others to innovate and excel.
- Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
- Worked in fast-paced environment with competing demands for time and attention.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Supervised 80+ team members.
- Exceeded state inspection standards consistently, maintaining a high-quality living environment for residents.
- Maintained regulatory compliance, conducting internal audits and updating policies as needed.
Sunrise Senior Living
Lead Care Manager, Medication Administration
12.2013 - 04.2017
Job overview
- Educated and evaluated clinical and support staff regarding care quality, management regulations, and standards of care.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Coordinated daily medicine schedules and administration to help 55+ residents address symptoms and enhance quality of life.
- Kept digital records of patient details, and medication Administration under RN supervision.
- Lead day-to-day activities and programs for Assisted Living and Memory Care "Reminiscence" neighborhood.
- Assist residents with activities of daily living.
- Documenting care utilizing Sunrise Care Connect.
- Notify Management of changes in conditions and recommend adjustments in Levels of Care and service.
- Assist with Activities in Assisted Living and Memory Care neighborhoods.
- Collaborate with other departments' Coordinators and Executive Director on daily operations.
- Follow all applicable medication administration standards and assist residents with medications according to MAR.
- Help at the concierge.
Carrousel Catering Company
Sales Representative and Book Keeping
03.2011 - 09.2012
Job overview
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Maintain and update accounting records. Prepare and document invoices and receipts, accounting reports and budget.
Languages To Go
Foreign Language Instructor
06.2007 - 09.2011
Job overview
- Designed task-oriented activities and games to facilitate better language acquisition.
- Provided written and oral feedback to clients on students' progress.
- Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
- Immersed students in unfamiliar cultures by devising hands-on activities.
- Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.
- Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
- Developed worksheets, PowerPoint presentations and group activities from scratch.
- Tailored classes to students' learning styles by designing engaging and informative activities specific to needs.
- Prepared course materials such as syllabi, homework assignments and handouts.
- Worked with over 15 students from companies in private classes including Hospitals.
Education
Certified Dementia Practitioner CDPNJ
11.2023
University Overview
Longtree & AssociatesNJ
Certified Assisted Living Administrator CALA from Health
10.2022
University Overview
Performance Management Course For Success
02.2016
University Overview
Certified Medication AideSunrise Senior Living
2014
University Overview
Certified Nurse Assistant LTC Career TRaining
09.2013
University Overview
Leadership TrainingSunrise Senior Living
02.2013
University Overview
English As A Second Language Canada. International Language Academy. (ILAC)
2003
University Overview
Bachelor of ScienceVenezuela
Bachelor of Science from System Engineering
07.1999
University Overview
Skills
- Policy compliance
- Collaborative team management
- Critical thinker
- Organizational strategy development
- Strategic marketing
- Effective relationship management
- Strategic business development
- Data interpretation
- Budgeting and forecasting analysis
- Coaching expertise
- Employee Training
- Customer satisfaction management
- Project coordination
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Director
Brandywine Colts Neck by Monarch
10.2025 - 12.2025
Executive Director
Monarch Bella Terra
05.2024 - 10.2025
Independent Living Administrator
Monarch Bella Terra
01.2024 - 05.2024
Interim Executive Director
Monarch Bella Terra
06.2023 - 08.2023
Director of Sales and Marketing
Monarch Bella Terra
04.2022 - 12.2023
Executive Director in Training
Sunrise Senior Living
06.2021 - 04.2022
Director of Sales and Marketing
Sunrise Senior Living
08.2020 - 04.2022
Assisted Living Coordinator Coach
Sunrise Senior Living
03.2018 - 08.2020
Assisted Living Supervisor
Sunrise Senior Living
05.2017 - 08.2017
Assisted Living Coordinator
Sunrise Senior Living
04.2017 - 08.2020
Lead Care Manager, Medication Administration
Sunrise Senior Living
12.2013 - 04.2017
Sales Representative and Book Keeping
Carrousel Catering Company
03.2011 - 09.2012
Foreign Language Instructor
Languages To Go
06.2007 - 09.2011
Certified Dementia Practitioner CDP
Longtree & Associates
Certified Assisted Living Administrator CALA from Health
Performance Management
Certified Medication Aide
Certified Nurse Assistant
Leadership Training
English As A Second Language
Bachelor of Science
Bachelor of Science from System Engineering
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working