Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amaury Concepcion

Apopka,FL

Summary

Dynamic Social Media Manager with a proven track record at Orlando Christian Church, where I enhanced engagement through compelling content creation and strategic posting. Adept in fostering teamwork, I successfully led a rebranding initiative that significantly built a loyal community. Bilingual and detail-oriented, I thrive in collaborative environments.

Personable and dependable with keen sense for customer service and effective communication. Possesses foundational knowledge of banking procedures and cash handling, including proficiency in basic financial transactions and account management. Dedicated to providing exceptional service and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Social Media Manager

Orlando Christian Church
03.2023 - Current
  • Boosted engagement rates by over 200% by creating compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Led the church's rebranding process, including content creation, visual direction, and social media growth, increasing online engagement and traction.
  • Assisted in AVL integration, supporting the tech team with audio, video, and lighting systems for church events.

Sales Associate

H&M Hennes & Mauritz
09.2022 - 03.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assisted Customers in signing up for the rewards program, with over 80% of customers signing up and or using the rewards app.

Shipping

Teak Isle
06.2022 - 07.2022
  • Handled shipping logistics for over 100 products daily to recipients.
  • Reduced loading errors, ensuring that all cargo matched shipping documentation.
  • Reduced shipping delays through proactive coordination with vendors and carriers.
  • Oversaw daily operations and shipping and handling processes.
  • Achieved 100% shipping accuracy through performance management and time management.

Education

Associate of Arts - Computer Science

Valencia College
Orlando, FL
08-2026

High School Diploma -

Apopka High School
Apopka, FL
05-2022

Skills

  • Social media management
  • Photo and video editing
  • Teamwork and collaboration
  • Content creation
  • Critical thinking
  • Problem-solving
  • Attention to detail
  • Positive attitude
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Cash counting
  • Friendly, positive attitude
  • Bilingual or multilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Social Media Manager

Orlando Christian Church
03.2023 - Current

Sales Associate

H&M Hennes & Mauritz
09.2022 - 03.2023

Shipping

Teak Isle
06.2022 - 07.2022

Associate of Arts - Computer Science

Valencia College

High School Diploma -

Apopka High School
Amaury Concepcion