Amaury Concepcion
Apopka,FL
Summary
Dynamic Social Media Manager with a proven track record at Orlando Christian Church, where I enhanced engagement through compelling content creation and strategic posting. Adept in fostering teamwork, I successfully led a rebranding initiative that significantly built a loyal community. Bilingual and detail-oriented, I thrive in collaborative environments.
Personable and dependable with keen sense for customer service and effective communication. Possesses foundational knowledge of banking procedures and cash handling, including proficiency in basic financial transactions and account management. Dedicated to providing exceptional service and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Social Media Manager
Orlando Christian Church
03.2023 - Current
- Boosted engagement rates by over 200% by creating compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Led the church's rebranding process, including content creation, visual direction, and social media growth, increasing online engagement and traction.
- Assisted in AVL integration, supporting the tech team with audio, video, and lighting systems for church events.
Sales Associate
H&M Hennes & Mauritz
09.2022 - 03.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted Customers in signing up for the rewards program, with over 80% of customers signing up and or using the rewards app.
Shipping
Teak Isle
06.2022 - 07.2022
- Handled shipping logistics for over 100 products daily to recipients.
- Reduced loading errors, ensuring that all cargo matched shipping documentation.
- Reduced shipping delays through proactive coordination with vendors and carriers.
- Oversaw daily operations and shipping and handling processes.
- Achieved 100% shipping accuracy through performance management and time management.
Education
Associate of Arts - Computer Science
Valencia College
Orlando, FL08-2026
High School Diploma -
Apopka High School
Apopka, FL05-2022
Skills
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
- Critical thinking
- Problem-solving
- Attention to detail
- Positive attitude
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
- Friendly, positive attitude
- Bilingual or multilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Social Media Manager
Orlando Christian Church
03.2023 - Current
Sales Associate
H&M Hennes & Mauritz
09.2022 - 03.2023
Shipping
Teak Isle
06.2022 - 07.2022
Associate of Arts - Computer Science
Valencia College
High School Diploma -
Apopka High School
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