Amaya Burgos
Follow Us Global
NEWYORK,NY
2
Languages
4
years of professional experience
Customer-focused retail professional with expertise in consultative selling and team collaboration. Proven track record in training teams, enhancing customer engagement, and achieving sales goals. Committed to fostering strong customer relationships and representing brands with professionalism.
Work History
Corporate Sales Trainer
5 Months- Developed and delivered engaging training programs for the sales team to enhance product knowledge.
- Analyzed sales data to identify trends and inform targeted training initiatives for improved performance.
- Skilled in training employees on sales techniques, product knowledge, customer relationship management, communication, and goal achievement.
- Proven ability to motivate teams, identify performance gaps, and develop effective strategies that drive revenue and strengthen customer relationships.
Retail Sales Associate
6 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained store presentation standards by organizing merchandise and ensuring displays were visually appealing.
- Skilled at understanding customer needs, recommending products, meeting sales goals, maintaining visual merchandising standards, and supporting daily store operations.
Sales Associate
2 Years- Assisted customers in selecting footwear and apparel, enhancing overall shopping experience.
- Maintained product displays to ensure visual appeal and organization.
- Provided knowledgeable support regarding product features and benefits to customers.
- Processed inventory shipments accurately, ensuring stock availability on sales floor.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma
Skills
Problem-solving
Analytical thinking
Customer service
Sales team leadership
Team motivation
Sales process optimization
Sales training
Team collaboration
Problem solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Corporate Sales Trainer
Follow Us Global
03.2026 - 08.2026Read More
Retail Sales Associate
Zara
11.2025 - 05.2026Read More
Sales Associate
Foot Locker
09.2022 - 09.2024Read More
Linwood Academy For Leadership
High School Diploma
Read More